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We have a Kenmore Elite HE3 Quietpak 2 washer that was working fine yesterday, but now today when I go to use it it lights up, door locks, but only hums and clicks.

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It appears your timer/main controller/CCU has failed in this instance.

For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
I recommend both sites because ...


FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.

PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.


If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.


Anything too complicated or beyond your scope should be handled by a professional.

If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.




Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question

Posted on Sep 16, 2010

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1 Answer

How to replace door lock on my kenmore elite washer he3


The following link explains step-by-step how to replace the door latch on a Kenmore Elite HE3:

http://www.fixya.com/support/r587965-door_latch_replacement_fdl_error

This is a very simple repair. If you have questions, or require additional assistance, please let me know. I hope this helps you.

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The following link explains how to correct a Control Lock problem on a Kenmore Elite:

http://www.fixya.com/support/r2469429-kenmore_elite_amp_whirlpool_duet

Some front panel features differ between models, but the instructions should be listed on the front panel of the washer, and are located in the operator/owner's manual. If these preliminary measures do not work, you may have a mnore serious problem.

If you have any questions, please let me know. I hope this helps you.

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Yes. Remove the kickplate and check the continuity of the thermal fuse located on the blower housing.

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121 MINUTES USUALLY DRAIN CYCLE PLZ REMOVE 3 BOTTOM PANEL SCREWS 7 MM SCREWS, TO OPEN DOOR SLIDE RIGHT HAND TOWARDS DOOR LOCK ,THERE WILL BE A SMALL LEVER TOO PULL DOWN ,NOW ITS OPEN,,, SINCE U HAVE BOTTOM PANEL OFF PUMP IS RIGHT IN FRONT REMOVE PLASTIC HOUSING CLOCKWISE ,,,REMEMEBER HOLD 3 GALLONS OF WATER STILL ,HAVE BUCKET READY ,NOW CLEAN OUT PUMP AND DEBRIS ,, CLOSE IT UP SHOULD BE FINE NO MORE PROBLEMS ,,,,,

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1 Answer

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check your owners manuel should tell you how to un lock controls wont be an obvious button as its a safety feature

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The inlet valve will need to be replaced. Its a fairly simple procedure and a pretty inexpensive part.

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Kenmore elite he3 - door lock


If sound like a lid switch issue. Open the top of the washer to get an access to the lid switch(located near the doorframe). Look for a loose wire or a broken switch. In case there is no loose wire or broken switch, you should replace the switch. Good luck!

Sep 05, 2007 | Kenmore Elite 45986 Front Load Washer

4 Answers

Control Panel


I believe the DRAIN/SPIN button on the Kenmore Elite HE3 will clear a locked control panel if you hold the button in for 3 seconds. This is actually a safety feature to keep small children from playing with the buttons and allows the consumer to lock the control panel. I hope that's all the problem you have and that it is not a control panel failure. Let me know if this helps. PS The matching Kenmore Elite Dryer uses the AUTO DRY LEVEL button for the same feature.

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