Question about Nokia 7373 Cellular Phone

2 Answers

Phone wont stay on for longer than five minutes

Screen keeps going white and then switches itself off

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  • hollyberry2 Feb 05, 2009

    every time i turn my phone on a little G in a
    circle comes up on my screen and then a message envelope spinning
    around and then the screen goes white and my mobile switches off, iv
    tried restoring the factory setting but it asks for a security code
    which i dont have. at the moment i cant keep my phone on for longer
    than 5 minutes. iv tried deleting everything but everytime this little g comes up on the screen followed by the message envelope it just goes white and then switches off



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According to me your phone requires to download the new software's in it (it is also called as flashing).

or please contact your nearest service centre...........

Posted on Feb 03, 2009

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There are a few steps you can take to have this resolved. It could be a memory issue, battery issue, software issue, or a hardware issue. Start with getting rid of any un-needed sms/mms mssages. Clear call log. Any data dowloaded you don't need.
Now, do a powercycle, turning the phone off for 10 to 15 seconds. Power back on. Does it stay on longer? How strong is the battery? Did you fully charge the battery? Do you let the battery deplete completely before putting the nokia back on the charger. This is important for battery memory and life.
If this is not the answer. Do a master reset....Full Reset: (clears everything off the phone memory!! Be sure to back up your contacts!!): *#7370#
You'll wanna back up contacts using Nokia PC Suite, a free download from for computers with Windows 2002 or higher.
We just looked at the memory and software, if this still doesn't resolve the issue. Do a battery test! Try a new batttery or your battery in another like Nokia. See where the problem follows. If the problem follows the phone, check the warranty with your carrier or with Nokia.

Posted on Feb 03, 2009

  • Krissy-Lee Dooly Feb 05, 2009

    The default code for your Nokia when doing a master reset is 1235. IF that doesn't do it, then contact NOKIA to get your phone flashed. It'll completely wipe everything out.

    If you need further assistance, please Call the Nokia Care Contact Center:
    Call the Nokia Care Contact Center:
    Telephone: 1-888-NOKIA-2U (1-888-665-4228)
    TTY/TDD: 1-800-24-NOKIA (1-800-246-6542)



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