HP NC6320 - drive not detected or found during OS install
I formatted the drive that came with the system (seagate) attempting to install a fresh XP Pro OS. When I got to the install windows selection on the boot disk it said the HD couldn't be found. I did see on HP's site where they had firmware for the HD to solve this issue but now that the HD's been formatted that firmware can't be installed. (it was an exe to be run with the OS installed. I also tried another disk, different make but same result. two questions: way to update firmware on drive (sub maybe) ? two: could this be a bios setting to protect data? I don't see anything in there but the HD cover says it has an HP Mobile Data protection System"
Re: HP NC6320 - drive not detected or found during OS...
That is a possibility that it has a data protection. Try this http://www.ptdd.com/manual2.htm download the super FDisk and burn the ISO to a DVD. then boot off of it and delete all partitons on your HDD that way it will be erased so you can start over new. You might be able to do this on HPs boot disk too. Unfortunately you cannot update the HDD firmware after the drive has no OS on it. In this case you need an outside tool to totally erase the HDD so the install can see it again.
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones). click here to download the app (for users in the US for now) and get all the help you need. Good luck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Have you tried reformatting your hard disk? this happened to me when i tried to us PartionMagic tool. my hard disk stopped working tho' it's still showing up when i plug it in another PC. this is how i get it working again: i plugged my hard drive to another PC and i used DiskPart to clean it and i formatted it in Windows Disk Management.
it worked for me and i doubt, there was an error partitioning my hard disk so i needed to make it fresh again.
New Hard drives do not come with an operating system on them. It's basically a blank disc. You would need to have an XP operating installation disc or the original system restore discs that came with your computer in order to load the XP operating system. If you do not have either of these discs, you will need to purchase an operating system and install it so that you have something on the hard drive to run.
Configuring the BIOS After completing the drive installation, restart your computer. Your computer may automatically detect your new drive. If your computer does not automatically detect your new drive, follow the steps below. 1. Restart your computer. While the computer restarts, run the system setup program (sometimes called BIOS or CMOS setup). This is usually done by pressing a special key, such as DELETE, ESC, or F1 during the startup process. 2. Within the system setup program, instruct the system to auto detect your new drive. 3. Save the settings and exit the setup program. When your computer restarts, it should recognize your new drive.
There ya go ya tubby *****.Give me a shout this weekend, Mike
I'm not you people.
(Please keep track of the user who you ask a question too).
When you installed windows 2000, (If you formatted the entire drive during install), you might have taken out the small partition that holds data for a system restore. No version of windows likes
you going backwards. In order for you're system restore CD's to work you'll need to format the hard disk drive. Windows will not install if Windows 2000 is found on the drive. The fastest way to get Windows 2000 off the drive without deleting any other partitions Compaq installed would be to go to the hard disk drives manufacture's site & download their setup tools/utilities. You'll be able to creat a bootable floppy disk that will function in a dos-like mode out side of windows. You'll be able to format the Windows 2000 partition. Once that is done you will be able to incert the restore CD (s) & install Compaqs windows XP.
You may need to pull the drive in order to see who made the drive. EX; Seagate, Smsung, Maxtor ect. Here is the link for Seagate. http://www.seagate.com/www/en-us/support/downloads/seatools Every manufacture has similar bootable floppy software. Read the instruction provided by the manufacture on how to create the floppy disk & how to run it.
There are many ways to format your hard drive but i will tell the two ways.
while you installing the os like windows xp,2000 it ask you to format the hard disk to install the windows operating system. It comes before the copying the files into the hard disk while you install the windows.
Another way is formatting the harddisk is by seagate software like DM (Disk Manger) is comes with the harddrive or you can download the software from the seagate website for free. DM is the software for formatting . so you can format your harddrive by these software.
I ran into the same problem after wiping out my Compaq nc6320 and trying to install XP Pro. The fix is to disable SATA Native mode. To do this:
Enter F10 Setup then System Configuration>Device Configurations>SATA Native Mode and disable it, save the changes and now you should be able to install XP Pro. Remember, when I did this the drive was blank, I don't know if that makes a difference or not.
Best of luck!
If you want to enable SATA native mode after you have installed XP Pro check out this link: