Question about HP Compaq nc6320 Notebook

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HP NC6320 - drive not detected or found during OS install

I formatted the drive that came with the system (seagate) attempting to install a fresh XP Pro OS. When I got to the install windows selection on the boot disk it said the HD couldn't be found. I did see on HP's site where they had firmware for the HD to solve this issue but now that the HD's been formatted that firmware can't be installed. (it was an exe to be run with the OS installed. I also tried another disk, different make but same result. two questions: way to update firmware on drive (sub maybe) ? two: could this be a bios setting to protect data? I don't see anything in there but the HD cover says it has an HP Mobile Data protection System"

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  • dclemmons Feb 03, 2009

    That's a good solution for erasing the current HD but I'm seeing the same issue with a brand new drive I used. That one didn't have any data protection installed and the laptop didn't detect that one either.  What about the laptop itself having the protection, Possible?

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That is a possibility that it has a data protection. Try this http://www.ptdd.com/manual2.htm download the super FDisk and burn the ISO to a DVD. then boot off of it and delete all partitons on your HDD that way it will be erased so you can start over new. You might be able to do this on HPs boot disk too. Unfortunately you cannot update the HDD firmware after the drive has no OS on it. In this case you need an outside tool to totally erase the HDD so the install can see it again.

Posted on Feb 03, 2009

  • Aaron Andino Feb 03, 2009

    Have you formatted the HDD with the built in software for windows install or used a separate program? Is the HDD seen in the BIOS menu as a boot device? You may need to make a change there.

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Unable to format Seagate ST9500423AS


Have you tried reformatting your hard disk? this happened to me when i tried to us PartionMagic tool. my hard disk stopped working tho' it's still showing up when i plug it in another PC. this is how i get it working again:
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Configuring the BIOS
After completing the drive installation, restart your computer. Your computer
may automatically detect your new drive. If your computer does not
automatically detect your new drive, follow the steps below.
1. Restart your computer. While the computer restarts, run the system
setup program (sometimes called BIOS or CMOS setup). This is usually
done by pressing a special key, such as DELETE, ESC, or F1 during
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2. Within the system setup program, instruct the system to auto detect
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3. Save the settings and exit the setup program.
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Hi mithz.
I'm not you people.
(Please keep track of the user who you ask a question too).

When you installed windows 2000, (If you formatted the entire drive during install), you might have taken out the small partition that holds data for a system restore. No version of windows likes
you going backwards. In order for you're system restore CD's to work you'll need to format the hard disk drive. Windows will not install if Windows 2000 is found on the drive. The fastest way to get Windows 2000 off the drive without deleting any other partitions Compaq installed would be to go to the hard disk drives manufacture's site & download their setup tools/utilities. You'll be able to creat a bootable floppy disk that will function in a dos-like mode out side of windows. You'll be able to format the Windows 2000 partition. Once that is done you will be able to incert the restore CD (s) & install Compaqs windows XP.
You may need to pull the drive in order to see who made the drive. EX; Seagate, Smsung, Maxtor ect. Here is the link for Seagate. http://www.seagate.com/www/en-us/support/downloads/seatools
Every manufacture has similar bootable floppy software.
Read the instruction provided by the manufacture on how to create the floppy disk & how to run it.

Good Luck!

Mike

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I'm new to building pcs and this is my first build. I have two Seagate Barracuda 7200.10 ST3250310AS 250G hdd's installed in my newly built pc. I have yet to detect a driver when trying to install ...


There are many ways to format your hard drive but i will tell the two ways.
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  2. Another way is formatting the harddisk is by seagate software like DM (Disk Manger) is comes with the harddrive or you can download the software from the seagate website for free. DM is the software for formatting . so you can format your harddrive by these software.

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