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You may need to buy a different universal remote control. In my experience, not all of them work with every device.
I've been really pleased with the Logitech Harmony remotes. You program through your computer, they're more expensive than the cheapo dollar store universal remotes, but the do a great job and handle almost anything, because the databases are frequently updated.
Press the Pause button on your remote control. Using your remote control enter the code 3, 1, 4, 1, 5 and 9, Press the 0 button on your remote control for Region free, 1 for Region 1 or 2 for Region 2. Press the Pause button on your remote control. Power off your player and wait a few seconds. Power on your player Or Press the Setup button on your remote control then, Step, Next, Up and Down, select the region of your choice or Bypass for region free, save and then Exit the menu.
LG 3200E, LG 3520, LG 4351, LG 4721P, LG 4730, LG 4821P, LG 4950S, LG 5083, LG 5822N, LG 593W
First, make sure the device you want to connect with your remote is turned on, whether that's the television `, DVD player, VCR player, etc. Now aim the Innovage remote at the device. Press the button on the remote control that corresponds to the device (TV,DVD etc.). Now, press and hold the SET button on the remote control until the LED light on the remote control holds a steady red.
Enter the 4-digit code for your device by pressing the number keys on the remote control (see list below). When you press the fourth digit, the LED light should turn off. This means the remote and the device are "speaking" to each other. Press the OK button to store the code.
If the LED light blinks three times and then remains a solid red, the Innovage remote doesn't recognize the code for your device. Verify the correct code, then go through the programming steps again.
I strongly advise against a unirversal remote as i have had several hundred customers come to me asking why wont it work on their unit. If you can get the current remote repaired or are able to locate another remote, i strongly recommend that course of action.