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WE HAVE A GE REFRIGERATOR THAT IS ONE YR OLD AND IT WILL NOT CRUSH ICE. WE'VE REPLACED THE ICE MAKER AND IT STILL WILL NOT CRUSH. IS THE SOLENOID OUT BEHIND THE ICEMAKER ARM IN THE FRIG WALL? GE MODEL PFSS6PKWASS

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You may be on the right track. Remove the ice bucket and check the square hole behind the ice bucket in the back wall of the freezer. You should be able to move the horizontal rod in it up and down with your finger. If not, it may be frozen in one position. If so, just warm the area a bit with a hair dryer to free it. Replace ice bucket and test. Another thing which may cause that is the ice auger itself may have separated from the drive shaft. (The icemaker itself has nothing to do with making "crushed" ice. It only makes cubes. The cubes are dispensed or crushed and dispensed at the front of the ice bucket using the auger and the metal parts there.) You might also want to verify that the long metal rod (which extends past the ice bucket and into that square hole) is able to move. (it is spring loaded)

Posted on Feb 03, 2009

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hi.
I slid out the tray, found the lever in the back where the rod went in, pulled it down, reinserted the ice tray, and IT WORKED! At first I thought I broke the lever, because I had to hold it down with a knife while I was inserting the tray, but it just must have been stuck.
chek these sites
http://forum.appliancepartspros.com/refrigerator-freezer-repair/23620-ice-maker-only-makes-crushed-ice-no-cubes.html

There is an opening next to the auger that dispenses the ice. In there there is a lever that must move up and down. It actually seats the metal rod on the bottom of the ice maker and controls cube or crushed. Make sure the lever is down (cube position) when you return the basket to the freezer. I had to hold it down while I slid the rod into the opening. Cubes again. http://www.applianceblog.com/mainforums/showthread.php?t=783
if satisfied plz rate this answer
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