Question about Xerox Phaser 8560MFP Laser Printer

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Printer Error 09,038.46:3536

Does anyone know what this error is?

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That code means the black stick is failing to advance in the printer.
What you want to do is open the area where you load the ink and check your black sticks in particular. The .46 in that code indicates the machine is not detecting the black stick at the borrom of the ink loader. You probably just need to loosten up a stuck block. Sometimes one cracks or gets twisted in the loader.
If you have to remove the blocks take a screw, I use a dry wall type screw to twist into the block and slide them back and out when needed.
You could possibly have a bad sensor in the ink loader, but that is highly unlikely.

Posted on Feb 03, 2009

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