Question about HP Compaq dc5700 Microtower - Free Flat Panel until 113007 EW287AV-KIM PC Desktop
I AM ON WINDOWS XP BUT ON INSTALLATION YHE PRINTER DOES NOT
Reinstall the printer drivers from your software. if you don't have the drivers, go to the companies website and download it.
you did check the power and all of the plugs, right?
And, better check, (I suppose you are using an inkjet printer)whether your printer's iink isn't got dried up.
Posted on Feb 05, 2009
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Posted on Jan 02, 2017
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This is usually caused by corrupted printer drivers. It's most often seen after an upgrade from a previous operating system when the printer was kept connected and turned on during the upgrade.
Solution: Completely Uninstall and Reinstall your Printer and 'force' XP to see new drivers:
Disconnect the printer from the PC
Go to the Control Panel and click on Add/Remove Programs. Highlight any Printer Software that is listed here. Select Remove.
From the Control Panel, click on Printers & Faxes. Right click the printer in question and select Delete
Look at the Toolbar. Select File, then Server Properties. Look in the Drivers tab. Highlight the printers drivers listed here and click on Remove for each one.
Reboot the PC. Do NOT reconnect the printer!
Go to the website of your printer manufacturer. Look for new XP drivers for your model. Download the correct software. If there are no Windows XP drivers for your printer, try looking for ones for Windows 2000. In most cases these will do almost as well.
Run the exe file you just downloaded. It should auto-start the installation program
The software will tell you when to connect the printer.
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