Question about HP LaserJet 2820 Printer

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2840 10.1004 SUPPLY ERROR

HOW TO PRINT SUPPLY STATUS

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  • Anonymous Apr 09, 2009

    Had problem with print drum - ordered recycled print drum online, installed and get 10.1004 error

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Press the Check Mark button. Scroll down to supplies.

Posted on Feb 04, 2009

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My printer is blinking green light in every 5 seconds. i am give test print but is not came to print




Ready and Error Lights (EPL-6200L only)
The Ready (green) and Error (red) lights on the top of the printer may be the first indication of trouble. The status of the lights, on, off or flashing, indicates your printer status, as described below. The Status Alert window in the EPSON Status Monitor 3 utility indicates what type of error has occurred and offers you a possible solution. Look through this section to find the kind of problem you have, then try the recommended solutions in the order they are presented until your problem is solved.
>
a. Error light (red)
b. Ready light (green)

Status/Error/Warning
INDICATOR LIGHTS
Ready
Error
Service Required (controller error)
OFF
> Service Required (engine error)
> > Service Required (protocol error)
> > Output Paper Jam
> > Paper Jam
> > Paper Out/Feed Jam
> > No Developer Cartridge Installed
> > Wrong Developer Cartridge Installed
> > Installed Developer Cartridge is Not a Genuine EPSON Product
> > Developer Cartridge Memory Error
> > Toner Out
> > Front Cover Open
> > Output Cover Open
> > Printing on Incorrect Paper Size
> > Unsupported Paper Size
> > Time Out Error
> > Insufficient Memory to Print Current Page
> > Paper Size Warning
> OFF
Not All Pages Are Printed
> OFF
Warming Up
> OFF
Replace Photoconductor Unit
> OFF
Toner Low
> OFF
Installed Developer Cartridge is Not a Genuine EPSON Product Warning
> OFF
Sleep mode
> OFF
Ready
> OFF
Printing
> OFF
Processing Data
> OFF
> Note: > If the problem remains after trying the suggestions in this section, contact your dealer or a qualified service representative for assistance.

Service Required (controller error)

Control panel: Error light on
A controller error has been detected. Turn off the printer, wait 5 seconds and then turn it back on. If all the lights come on again, turn off the printer, unplug the power cord, and contact a qualified service representative.

Service Required (engine error)

Control panel: Ready and Error lights flashing
A print engine error has been detected. Turn off the printer, wait 5 seconds and then turn it back on. If the lights come on again, turn off the printer, unplug the power cord, and contact a qualified service representative.

Service Required (protocol error)

Control panel: Ready light flashing, Error light on
A protocol error has been detected. Turn off the printer, wait 5 seconds and then turn it back on. If the lights come on again, turn off the printer, unplug the power cord, and contact a qualified service representative.

Output Paper Jam

Control panel: Ready and Error lights on
Indicates that there may be a paper jam inside the printer. Open the printer's output cover, remove any jammed paper, and close the cover. The error will automatically clear itself and the jammed page's print data is reprinted.

Paper Jam

Control panel: Ready and Error lights on
Indicates that there may be a paper jam inside the printer. Open the printer's front cover, remove any jammed paper, and close the cover. The error will automatically clear itself and the jammed page's print data is reprinted.

Paper Out/Feed Jam

Control panel: Ready and Error lights on
Indicates that there is either no paper loaded in the printer, or there is a paper jam in the feed slot.
If no paper is loaded, load paper into the MP tray, then open and close the printer's front cover. See Loading Paper for instructions on loading paper.
You can clear the error by pressing Continue on the EPSON Status Monitor 3 window that appears.
If paper is loaded, then there is a paper jam in the feed slot. See Clearing Jammed Paper for instructions on clearing paper jams. The error is automatically resolved upon clearing the jammed paper and opening and closing the printer's front cover.

No Developer Cartridge Installed

Control panel: Ready and Error lights on
Either the developer cartridge is not installed or is installed incorrectly. Check to see if the developer cartridge is properly installed and follow the instructions under Developer Cartridge to install or reinstall it.

Wrong Developer Cartridge Installed

Control panel: Ready and Error lights on
Either the installed developer cartridge is defective, or it is not the right one for your printer model. Replace it with a new or correct developer cartridge by following the instructions under Developer Cartridge.

Installed Developer Cartridge is Not a Genuine EPSON Product

Control panel: Ready light on, Error light flashing
The installed developer cartridge is not a genuine EPSON product. The use of such products may damage the printer and cause the print quality to decrease. Remove the currently installed cartridge and replace it with a genuine EPSON cartridge by following the instructions under Developer Cartridge.
To continue using the currently installed developer cartridge, press Continue on the EPSON Status Monitor 3 window that appears to clear the error.

Developer Cartridge Memory Error

Control panel: Ready light on, Error light flashing
A memory read/write error has occurred. Try reinstalling the developer cartridge or replacing the current cartridge with a new one by following the instructions under Developer Cartridge. If this still does not resolve the problem, turn the power off and then on again.

Toner Out

Control panel: Ready light on, Error light flashing
The developer cartridge is out of toner. Replace the developer cartridge by following the instructions under Developer Cartridge. To clear this error and print a single sheet, press Continue on the EPSON Status Monitor 3 window that appears to clear the error. After that, this error will occur again until the developer cartridge is replaced. If you set the Toner Out Error setting to Off, you can continue printing even when this error occurs.

Front Cover Open

Control panel: Ready and Error lights on
The printer's front cover is open. Make sure that the printer's front cover is closed properly by opening and closing it again.

Output Cover Open

Control panel: Ready and Error lights on
The printer's output cover is open. Make sure that the printer's output cover is closed properly by opening and closing it again.

Printing on Incorrect Paper Size

Control panel: Ready light on, Error light flashing
The paper loaded in the paper source does not match the required paper size. Replace with paper of the correct size and click Continue on the EPSON Status Monitor 3 window that appears. If you want to change printer driver settings, click Stop.

Unsupported Paper Size

Control panel: Ready light on, Error light flashing
The specified paper size is not supported by this printer, or the paper feed direction is incorrect. To continue printing from the page after the page that caused the error, click Continue on the EPSON Status Monitor 3 window that appears. If you want to change printer driver settings, click Stop.

Time Out Error

Control panel: Ready light on, Error light flashing
Data transmission from the computer to the printer is interrupted and a timeout error has occurred. Click Print Again on the EPSON Status Monitor 3 window that appears to resume printing. If printing does not resume, or if you want to change printer driver settings, click Stop.

Insufficient Memory to Print Current Page

Control panel: Ready light on, Error light flashing
The printer does not have sufficient memory to print the current page. To continue printing from the page after the page that caused the error, click Continue on the EPSON Status Monitor 3 window that appears. If you want to change printer driver settings, click Stop.

Paper Size Warning

Control panel: Ready light on
The size of the paper that fed through the printer does not match the specified paper size. Click Close on the EPSON Status Monitor 3 window that appears to dismiss the warning.

Not All Pages Are Printed

Control panel: Ready light on
This warning is displayed if an Insufficient Memory to Print Current Page error has occurred while Auto Continue is set to On. Click Close on the EPSON Status Monitor 3 window that appears to dismiss the warning.

Warming Up

Control panel: Ready light flashing
Indicates that the printer is warming up to process and print data.

Replace Photoconductor Unit

Control panel: Ready light flashing (flashes at longer intervals than usual)
Indicates that the photoconductor unit is close to the end of its service life (less that 5%). Prepare a new photoconductor unit to replace the current one. See Photoconductor Unit for instructions.
To temporarily dismiss the warning, click Close on the EPSON Status Monitor 3 window that appears. Resetting the photoconductor unit also clears the warning.

Toner Low

Control panel: Ready light flashing (flashes at longer intervals than usual)
Indicates that the developer cartridge is nearly out of toner. Prepare a new developer cartridge to replace the current one. See Developer Cartridge for instructions.

Installed Developer Cartridge is Not a Genuine EPSON Product Warning

Control panel: Ready light flashing (flashes at longer intervals than usual)
This is a warning to inform you that the installed developer cartridge is not a genuine EPSON product. The use of such products may damage the printer and cause the print quality to decrease. Remove the currently installed cartridge and replace it with a genuine EPSON cartridge by following the instructions under Developer Cartridge.
To temporarily dismiss the warning, click Close on the EPSON Status Monitor 3 window that appears.

Sleep mode

Control panel: Ready light on
Indicates that the printer is in energy-saving mode. The printer goes into standby due to inactivity. If the Sleep mode is enabled, the printer goes into standby in 15 minutes.

Ready

Control panel: Ready light on
Indicates that the printer is ready to print.

Printing

Control panel: Ready light flashing
Indicates that the printer is printing data.

Processing Data

Control panel: Ready light flashing
Indicates that the printer is processing data.

Mar 18, 2015 | Epson laser Printer EPL-6200L Laser

1 Answer

I have HP Color LaserJet CP1515n Printer wanted to configure on domain base network . Just need to know the IP address of this printer????


Status TheStatusfolder contains links to the following main pages.
  • Device Status. This page indicates product conditions such as a jam or an empty tray. After you correct a problem, clickRefresh statusto update the product status.
  • Supplies Status. View details such as the estimated percent of toner remaining in the print cartridge and the number of pages that have been printed with the current print cartridges. This page also has links for ordering supplies and for finding recycling information.
  • Device Configuration. View a detailed description of the current product configuration, including the amount of memory installed and whether optional trays are installed.
  • Network Summary. View a detailed description of the current network configuration, including the IP address and network status.
  • Print Info Pages. Print the Configuration page and other information pages, such as the Supplies status page.

Dec 13, 2014 | HP Printers & Copiers

1 Answer

My HP Laserjet 2840 is showing "replace supplies" in the display. There are 5 box/cylendar's that appear in the display and the last one has a solid black box box in it. I was able to go thru...


Thank you for contacting FixYa with your printer inquiry.
The low ink could definitely be the problem thats prompting the error. To begin troubleshooting print the supply status page and confirm the state of the various supplies. Follow the steps below:
Supplies Status page The Supplies Status page lists the remaining life of the HP print cartridges and the HP imaging drums. It also lists the estimated pages remaining, number of pages printed, and other supplies information. You can print a Supplies Status page from the device or the HP Toolbox. To print from the device, complete the following steps. 1. On the control panel menu, press MENU. 2. Use the button to select Reports, and then press ENTER 3. Use the button to select Supplies Status, and then press ENTER. Note Supplies information is also available through the HP Toolbox.
This page illustrates conditions of consumables for Toner Cartridges, Image Drums, Image Transfer Kits, and Fuser Kits. It also provides ordering information and methods for disposing of or recycling used supplies.
Supplies information is also available through the HP Toolbox.
Areas of Supply Status Page: 1. Print-cartridge area. This area contains a section for each of the print cartridges and provides information about HP print cartridges. This information includes the part number for each print cartridge, whether each print cartridge is low, and the life remaining for each print cartridge expressed as a percentage, as a graphic, and as the estimated number of pages remaining. This information might not be provided for non- HP supplies. In some cases, if a non-HP supply is installed, an alert message appears instead. 2. Imaging-drum area. This area contains the same information for the imaging drum that the print-cartridge area provides for the print cartridges. 3. Warranty Note. This section contains information about how the device warranty is affected when you use non-HP supplies. It also requests that you call the HP fraud hotline if a supply that is being detected as a non-HP supply was sold to you as a genuine HP supply. (See HP fraud hotline.) 4. Ordering Information. This section contains basic information about how to order new HP supplies. See Checking status and ordering supplies. 5. Recycling Information. This section contains a link to the website that you can visit for information about recycling. See Replacing and recycling supplies.
The product Support Manual is available from the below link:
http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c00341096/c00341096.pdf
If you have further questions just add comment to this link and we will gladly provide additional information and support.
Kind regards,
TF

Jun 08, 2011 | HP LaserJet 2840 Printer

2 Answers

How do i check ink level on cp1515n


Print a Supplies status page from the control panel
NOTE: Before you can print the Supplies status page from the control panel, you must install the product software and connect the product to the computer.
  1. On the product control panel, press OK to open the menus.
  2. Press the Arrow buttons (c01393185.gif ) to select Reports , and then press OK .
  3. Press the Arrow buttons (c01393185.gif ) to select Supplies status , and then press OK . The Supplies status page prints.
  4. Press X to exit the menus.

Nov 30, 2010 | HP LaserJet CP1515n Printer

1 Answer

The error reads "Install Supplies" and won't print. Just placed a new cartridge in printer


Go to the printer panel and make sure the drum and toner carts don't show empty. Try removing and reseating the drum and the toner carts. Also, see if it will print a supplies status page from the printer interface. You can also try to hold the cancel button for 5 seconds to bypass the error. Let me know if you need further instructions.

Sep 29, 2010 | HP LaserJet 2840 Printer

2 Answers

SUPPLY STATUS


you cann't
just open tha cartridge and mesure how much toner has left inside
after removing the fill cup




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if i help you pls vote

May 05, 2010 | HP LaserJet 1020 Printer

1 Answer

Lexmark x75 all in one. Started with communications device error. could not print. went through troubleshooting-still wouldn't print. started printing randomly(not initiated by me). Couldn't clear print...


Hi. That's quite a problem you have there. Have your attention first on the power supply. It does get hot but it's unusual if it gets very hot. Take out the power supply (the black box behind the printer where the power cord is attached). Check the power specifications. Most of the Lexmark power supply has input ranging from 120-240 Volts and an output of 30 Volts. Make sure you're plugging it in the right voltage range. Check if you're using power surge protectors or power strip, disconnect it and plug directly into a properly grounded wall outlet. Power surge protectors can also draw power away from the printer. When everything's well, try printing again. Hope this helps.

Mar 18, 2010 | Lexmark X75 All-In-One InkJet Printer

2 Answers

I have a HP laserjet 2500L printer, when I try to find out the status of my supplies, by going to Toolbox/device/information. I get an error message "can't find server" I have uninstalled/reinstalled the...


you can print out a status page by holding down the green button untill all lights flash than let go..( this will than print out a config page showing your supplies status..

Jan 30, 2010 | HP LaserJet 2500L Printer

1 Answer

Replaced black toner..now printer won't print any


In this case, actually it is not the Black toner that got depleted. Here the message being displayed indicate that one of the color Toner supply need to be replaced as it got depleted and currently the printer is printing in Black and white using the Black toner cartridge.

in this case, to troubleshoot these issues please try performing the following and check for the results.

* 1. Check for the level of the toner cartridges:

a) Check from the HP Toolbox application. Here are the steps to be performed from your PC:

* Access the Toolbox software.
* Select the Status tab.
* Select the Device status option.

Here you can check for the supplies status in terms of the % remaining for each toner cartridges.

b) By checking the supplies status from the printer control panel display.

On the printer display when printer is in Ready mode the supplies status can be checked from the supplies level indicator. Each toner cartridge and the Imaging drum level will be indicated by a bar which varies according to the level of the supplies present.

c) Print the supplies status page from the printer.

* On the printer control panel menu, press Menu .
* Use the (Right Arrow) button to select Reports, and then press Enter .
* Use the (Right Arrow) button to select Supplies Status, and then press Enter .

If any of the color toner cartridges and the Imaging drum have a low supply level replace them with genuine HP print cartridges.

The part numbers of the consumables are as follows:

* Black print cartridge - Q3960A
* Cyan print cartridge - Q3971A
* Magenta print cartridge - Q3973A
* Yellow print cartridge - Q3972A
* Imaging Drum - Q3964A

Sep 23, 2009 | HP LaserJet 2840 Printer

3 Answers

QMS Minolta 2400W doesn't print


try lifting the drum assembly, at the back of the assembly there is a fuse. replace it. hope this helps

May 25, 2009 | Minolta magicolor 2400W Laser Printer

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