Thank you for contacting FixYa with your printer inquiry.
The low ink could definitely be the problem thats prompting the error. To begin troubleshooting print the supply status page and confirm the state of the various supplies. Follow the steps below:
Supplies Status page
The Supplies Status page lists the remaining life of the HP print cartridges and the
HP imaging drums. It also lists the estimated pages remaining, number of pages printed, and
other supplies information. You can print a Supplies Status page from the device or the
HP Toolbox. To print from the device, complete the following steps.
1. On the control panel menu, press MENU.
2. Use the button to select Reports, and then press ENTER
3. Use the button to select Supplies Status, and then press ENTER.
Note Supplies information is also available through the HP Toolbox.
This page illustrates conditions of consumables for Toner Cartridges, Image Drums, Image Transfer Kits, and Fuser Kits. It also provides ordering information and methods for disposing of or recycling used supplies.
Supplies information is also available through the HP Toolbox.
Areas of Supply Status Page:
1. Print-cartridge area.
This area contains a section for each of the print cartridges and
provides information about HP print cartridges. This information includes the part
number for each print cartridge, whether each print cartridge is low, and the life
remaining for each print cartridge expressed as a percentage, as a graphic, and as the
estimated number of pages remaining. This information might not be provided for non-
HP supplies. In some cases, if a non-HP supply is installed, an alert message appears
2. Imaging-drum area.
This area contains the same information for the imaging drum that
the print-cartridge area provides for the print cartridges.
3. Warranty Note.
This section contains information about how the device warranty is
affected when you use non-HP supplies. It also requests that you call the HP fraud
hotline if a supply that is being detected as a non-HP supply was sold to you as a
genuine HP supply. (See HP fraud hotline.)
4. Ordering Information.
This section contains basic information about how to order new
HP supplies. See Checking status and ordering supplies.
5. Recycling Information.
This section contains a link to the website that you can visit for
information about recycling. See Replacing and recycling supplies.
The product Support Manual is available from the below link:
If you have further questions just add comment to this link and we will gladly provide additional information and support.