Question about Logitech Quickcam Chat Webcam

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My son has just bought an E2500 web cam for my grandaughter she is hooked up and goes on via internet explorer and I have a built in webcam on my hp laptop when i go to video link on aol I can see her but there is no sound she can sewe me and can also hear me what could be the problem

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Check the Mic settings in her computer. Also enable the same in Volume controls

Posted on Feb 03, 2009

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  2. your internet connection speed is low
  3. your computer is running to slow to prosses the web cam information
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Normal 0 Right click on My Computer and click on PROPERTIES.
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Then click on the Red X in the upper LEFT corner.
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Make sure to disconnecting the Camera from the USB port and reinstall the software program. When the program asks you to connect the camera to the USB port, do so and it should work.
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  3. Select the search result Cyberlink YouCam Software.
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Always check to make sure that you have the most recent version of the program, as well as the most recent version of WebCam drivers.

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