Question about HP LaserJet P2015dn Printer

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P2015 paper jam light always on

HP P2015 paper jam light always on will not print.
I checked but could not find any paper stuck in machine.
Can you help??

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  • Anonymous Feb 03, 2009

    Finally got a hold of HP and they have diagnosed it down to a corrupt firmware and are sending a new DIMM

  • Yadel Feb 12, 2009

    The paper jam light is always on and it will not print. There is no goddam paper jam!



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Pull open the back cover and shine a flashlight inside.

Posted on Feb 04, 2009


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Very new here. Please help! I have a HP p2015 and the first light from the top with an '8' like shape stays on and ot is not printing. What can i do? Akin

Welcome to the world of paper jams.
Printer says it has a jammed paper stuck inside. Find it and remove it. Get it all.
It doesn't have to be a full sheet either. Use a flash light if you have too.

Dec 21, 2010 | HP LaserJet P2015dn Printer

1 Answer

Hp laserjet 2015 printer shows an indicator light error that theres a paper jam but actually no paper jam or paper particles . I have cleaned aii the sensors and checked the paper path. Powers on well...

restart it
if problems insist check if sensors are working
if are working you need to replace motherboard
of your printer that cost to high
you better replace your printer

hope i had help you

Nov 26, 2010 | HP LaserJet P2015 Printer

1 Answer

We have a number of HP laserjet P2015 dn printers in the lab i work in and one of the printers will not print. There are no error lights on the machine and no paper jam either. Documents will print to...

This particular model is prone to these types of errors. First clear all paper paths to be sure it is free of jams. (even the smallest bits of paper) Pull the toner and reset it, and reboot the printer. If you till have the same issues check if it is under warranty, call HP and get a refurbished replacement. If it is out of warranty it may not be worth the cost of the repair. I support like 30 of these and I have seen many with this issue.

Oct 08, 2010 | HP LaserJet P2015dn Printer

2 Answers

Light with the triangle flashing - printer stopped

That means ATTENTION, you are either out of toner or have a paper jam.

Feb 18, 2010 | HP LaserJet P2015 Printer

1 Answer

HP P2015 Intermittent paper jam lite on solid.

Remove the covers and thoroughly clean the inside of your printer. Vacuum it out and wipe it down. Then examine the sensors and their wiring connectors. Intermittent problems are difficult at best. I suspect a thorough cleaning will eliminate it.

Nov 09, 2009 | HP LaserJet P2015 Printer

1 Answer

Please help, the light for paper jam has failled to go off

Open the "paper jam" door in the back, and remove jammed paper. Close this door tightly.
It should reset.

Aug 24, 2009 | HP LaserJet P2015 Printer

1 Answer

Printer jam light is on. Will not print.

check inside the printer, this may have a piece of paper there, mainly in fuser.

Aug 13, 2009 | HP LaserJet P2015 Printer

4 Answers

HP LaserJet P2014 keeps showing paper jam when there is no paper jam. How to clear?


If paper jam light is solid than checked paper path sensors and toner sensors and if they are aligned correctly than perform cold reset(Keep pressing and holding the green button) if still the issue persists and orange light remains solid than i m sure formatter board is faulty and we need to get formatter board replaced.

Thanks and Regards
Neeraj Sharma

Jul 01, 2009 | HP Office Equipment & Supplies

1 Answer

I have a HP LaserJet P2015 and the orange light with will not go off and i cant print mt documents

turn the power off remove ink cartridge then check ther eis not any paper jam.

Jan 05, 2009 | HP LaserJet P2015dn Printer

1 Answer

Always paper jam.

Check to see if something isn't blocking the paper path.

You could try cleaning the feed rollers as well.

Jun 12, 2008 | HP LaserJet 2420 Printer

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