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I sent my element tv to California on 5 Jan for repair as I was instructed to do. I have since lost the phone number out there and need to call to find out what is going on with my tv. They said it would only take a week to fix.

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  • leapyearg161 Feb 04, 2009

    Thank you I fiund it that way. That company leaves alot to be desired. Aftet listening to HORRIBLE music full of static for about 15-20 minutes I was given an email address to do a status check and got message that web couldnt pull it up. ahg.......


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Circuit City had a hand in Element Tv's, the message said to contact CC, also, Element Electronics has a web page with the information you will need. Hope this is helpfull.

Posted on Feb 03, 2009

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make sure the slide switch on the remote is in the TV position.

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you could try resetting remote,

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Just to be sure, I looked at your Model Number and found a PT-56LCX70.
I usually order my parts from Andrews Electronics in California, they will have the OEM components that you will need.
Their site is
And their phone number is a 24-Hour Order Desk: (800) 274-4666
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All too often, extended and third party warranties are not honored as they should be. Some are even totally worthless. The general plan of a lot of third-party warranties is to hold the customer off until the warranty expires, and then deny it. If this was an extended warranty through the Rex store, then consider talking to a lawyer as soon as possible. One letter from an attorney may be all it takes. Or even the threat of going to an attorney is enough some times. It is a legally binding agreement that expires, so once it is up, they will almost certainly deny your claim.

Almost all extended warranties have a time frame for repair, and more specifically replacement! If they cannot repair the TV within a certain amount of time, then they should replace it.

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