Question about GE XL1800 1100 Watts Microwave Oven

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It says demo mode and there is no heat, everything else works

It says demo mode. I can't get it to heat although the timer and light and turntable work.

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Have you checked your manual to see how to get out of demo mode? Since it is still in demo mode, you won't be able to use it for anything else. If you don't have the manual, go to GE's website and download the manual there. Also, you can check their site for Support and look for troubleshooting.

Posted on Feb 03, 2009

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Error Code "d" - Microwave does not heat


The microwave could be in "Demo Mode" - Check your owners manual.

In Whirlpool/Kenmore models this is indicated by a lower case "d" on the right side of the display panel.

Most/All function except the magnatron (heat) work in demo mode so you can can learn to use the oven without actually cooking food

To clear "demo mode" press the "kitchen timer" pad and hold for 5 seconds until the "d" clears from the display... you may hear 2 beeps.

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If everything works on the unit, but you do not receive any heat or possibly the turntable does not turn you have a faulty magnetron (controls heat) and a faulty motor (controls turntable). You would require service on the unit, if parts are available. Some microwaves are so small in cubic foot size, that manufacturer's do not have parts available for purchase/repairs.

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Demo Mode The Demo Mode is ideal for learning how to use the microwave oven. When set, functions can be entered without actually turning on the magnetron. The microwave oven light will come on, the fan will run, the countdown will run very quickly in the display, and the turntable will rotate. To Turn On/Off: The microwave oven and Timer must be off. Touch and hold TIMER SET/OFF for 5 seconds until 1 tone sounds. Repeat to turn off.

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Here is a tip that will help you to figure out what is wrong with yourMicrowave Oven....

Microwave Oven Basic Troubleshooting Tips

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Does the turntable rotate? If everything but this works (except no heat), you probably have a bad door switch. Here's a discussion of what's involved in replacing it: http://www.fixya.com/support/t267796-kenmore_microwave_hood_combination_over

If the turntable does rotate, I'd suspect a more significant failure, such as the transformer, capacitor, or magnetron. If it's any of these, it's time to replace the unit.

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