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Stuck shutting down

My laptop will not close. it is stuck in the shutting down mode. it is a sony laptop and i have microsoft vista please help

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Press and hold the power button for 10 seconds and then release it. This will shutdown the laptop regardless of what state it is in. If it still doesn't shutdown then disconnect the laptop from the powersupply and remove the battery. Note that this will count as an improper shutdown. After it shuts don put the battery back in and you should be able to power it up.

Posted on Feb 03, 2009

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hi , Reuben

I would suggest you try safe mode.
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If you don't know the cause of the problem, you can use the process of elimination to help you find the problem. Try starting all of the programs you commonly use, including the programs in your Startup folder, one by one, to see if a program might be the cause of the problem.
Follow the steps to boot the computer in safe mode with networking:
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