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A couple of possibilities. The battery is bad and not accepting a charge. Replace the battery. The battery terminals are dirty. Using cotton swab and some isopropyl alcohol, clean then fully dry the metal contacts on the battery and inside the battery compartment. Before turning it back on, be sure everything is fully dry.
The solution to your problem is simple, Kathrynbax.
The battery never comes in fully charged. It's always charged only so you may be able to check if your camera is working. I suggest, you take out your battery and put it to charge for exactly 90 minutes as the manual says. Then I'm sure you won't face any such problems.
SOunds like your battery is bad. try discharing it :
Place the battery in your camera until it itself turns off. In this situation, the battery is fully discharged.
Take out your battery and slide it into your battery charger.
Connect your charger with power to fully charge the battery. It is normal for a new battery that battery indicator shows 100% capacity in 10 to 15 minutes. Please keep charging until there is no time left for charging.
Fully charged and fully discharged or "cycled" as much as five times to condition them into performing at full capacity.
Try it and see if it works? If the batteries are not rechargeable then the problem is in the cameras power supply and you need to take it in or replace it.
If you have a second battery, fully charge it and try it. If you do not have a second battery, it make either be a defective battery or a battery that is not properly charging. Try powering on the camera until you get it powered up, either by reinserting the battery or turning it one. Then purposely use the flash and focus until you totally exhaust the battery. Then charge it for the recommended time. Try the battery in the camera once more. Also look into the battery compartment and make sure there is no corrosion. After these actions, the only other thing I could suggest is trying a new battery or sending it in for repair. Usually it is the battery though.
When you place the battery fro charging in the charger, then when the battery is fully charged. The green light indicator will switch off automatically. Usually it takes 170 mins to charge the battery fully.
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Try a new battery in the camera, if that does not work, decide if the camera is worth sending to canon to see if they can work out the proublem. Though this is likely to be costly, you maybe better of buying a new camera instead.