Question about Maxtor Hard Drive
I have a Maxtor external HDD that inadvertantly had the usb cable pulled out yesterday while it was being used to watch a movie (which was paused at the time). I thought nothing of it and turned the movie off and went on to cooking dinner. Later last night I tried to access my external HDD again and have had no luck since. When plugging in the LED on the HDD illuminates, the HDD initially makes a whining noise(which is repetitive as if it is stuck at a certain spot and is unable to skip past) after about 5-10 mins it stops making noise, the LED remains illuminated but my laptop still wont pick up HDD. I have tried to plug it into my wifes laptop and change the USB cable with other cables that I know work and have no joy with any.
There are several things that this could be.
1) You didn't safely disengage your usb device and have lost or damaged info on external HDD.
could try scandisk or formatting drive.
2) USB cable may be damaged.
not likely but possible(Fix is replacing cable if that is the problem)(Drivers could get switched for device in very rare occasions of one or two, but not likely.)
3) This one is scary. Hard disk may have been spinning when bumped and the heads may may have broken off. Fix is to buy a new one if this is case.
If this drive is holding very important data, there are specialists that can retrieve most or all of your data for an extremely high fee, even if the external HDD is completely smashed up.
4) If external HDD is working but that file isn't, file may be damaged, try scandisk or replacing file is fix.
5) Your program reading movie may be fragmented. This is unlikely because you tried this on other system. If so replace program.
These are some possible things, but I am afraid I may not have given you good news,
Good luck(My guess is option 3 and I hope I am wrong.)
Posted on Feb 03, 2009
Since it's not listed in Device Manager, it needs to be reinstalled, or it is possibly another problem. Let's try the easy part first. Uninstall any software/drivers that are in your system using Add/Remove Programs. Then, connect the drive to the laptop with the USB cable and see if it is recognized. If so, you will be prompted to install the drivers. You can also try the Find New Hardware (in Control Panel) to see if it appears, then follow the instructions for installing the drivers. Let me know how that goes.
Posted on Feb 03, 2009
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Feb 19, 2011 | Maxtor OneTouch 4 Mini 160GB External USB...
Apr 07, 2010 | Iomega 1TB Desktop USB 2.0 Hard Drive
Mar 05, 2010 | Computers & Internet
Nov 08, 2009 | Maxtor OneTouch II external hard drive...
Oct 15, 2009 | Maxtor OneTouch 4 Mini 160GB External USB...
Jun 09, 2009 | Maxtor Hard Drive
Feb 03, 2009 | Maxtor Hard Drive
May 19, 2008 | Maxtor (6B250S0) (6b250s0-20pk) 250 GB...
Nov 01, 2007 | Maxtor OneTouch USB (A01B120) 120 GB Hard...
Sep 02, 2007 | Maxtor Personal Storage 3200 (U01E200) 200...
83 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: