Question about Maxtor Hard Drive
I have a Maxtor external HDD that inadvertantly had the usb cable pulled out yesterday while it was being used to watch a movie (which was paused at the time). I thought nothing of it and turned the movie off and went on to cooking dinner. Later last night I tried to access my external HDD again and have had no luck since. When plugging in the LED on the HDD illuminates, the HDD initially makes a whining noise(which is repetitive as if it is stuck at a certain spot and is unable to skip past) after about 5-10 mins it stops making noise, the LED remains illuminated but my laptop still wont pick up HDD. I have tried to plug it into my wifes laptop and change the USB cable with other cables that I know work and have no joy with any.
There are several things that this could be.
1) You didn't safely disengage your usb device and have lost or damaged info on external HDD.
could try scandisk or formatting drive.
2) USB cable may be damaged.
not likely but possible(Fix is replacing cable if that is the problem)(Drivers could get switched for device in very rare occasions of one or two, but not likely.)
3) This one is scary. Hard disk may have been spinning when bumped and the heads may may have broken off. Fix is to buy a new one if this is case.
If this drive is holding very important data, there are specialists that can retrieve most or all of your data for an extremely high fee, even if the external HDD is completely smashed up.
4) If external HDD is working but that file isn't, file may be damaged, try scandisk or replacing file is fix.
5) Your program reading movie may be fragmented. This is unlikely because you tried this on other system. If so replace program.
These are some possible things, but I am afraid I may not have given you good news,
Good luck(My guess is option 3 and I hope I am wrong.)
Posted on Feb 03, 2009
Since it's not listed in Device Manager, it needs to be reinstalled, or it is possibly another problem. Let's try the easy part first. Uninstall any software/drivers that are in your system using Add/Remove Programs. Then, connect the drive to the laptop with the USB cable and see if it is recognized. If so, you will be prompted to install the drivers. You can also try the Find New Hardware (in Control Panel) to see if it appears, then follow the instructions for installing the drivers. Let me know how that goes.
Posted on Feb 03, 2009
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Posted on Jan 02, 2017
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