Question about Epson ACULASER CX11NF All-In-One Printer

1 Answer

Epsoncx11nf doc feeder inop

Document feeder initializes but does not recocgnise paper or feed paper when scanning have to use exposure glass cayusing problem with multi page faxes

Posted by on

  • Andy Bell
    Andy Bell Feb 23, 2009

    thanks worked a treat. customer tried self service and damaged when lifting scanner

×

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Expert
  • 163 Answers

This is usually caused by the grey cable connecting the ADF to the scanner unit. A wire inside often breaks and the cable requires replacing by a technician.

Posted on Feb 13, 2009

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

We have a Canon Image Class MF5900. When we put items through the feeder on the top of the machine to feed through for either copying or scanning we get the copies/scans but they also have line through...


Yes, this machine has what the call a scanning glass.Its the small thin glass where the paper goes down through the doc feed.its on this glass. A real close visual or take a clean piece of paper. Wad it up a and clean glass with that paper. It works. But if you don't have a line when you print or from the platin.(glass,main).its on that reader glass.

Feb 13, 2015 | Canon Office Equipment & Supplies

Tip

Main Error MINOLTA DI 1611, DI 2011 Messages and Their Remedies


PAPER JAM A paper misfeed occurred in the
main unit.
Open the cover at the indicated
location, and then remove the
misfed paper. (“When the Message
(Flashing alternately)
OPEN XXX SIDE COVER
All misfed paper was not removed
from the main unit.
Check the message in the display
for the location of the paper misfeed,
and then remove the misfed paper.
ORIGINAL DOC.JAM A paper misfeed occurred in the
Document Feeder.
All misfed paper was not removed
from the Automatic Document
Feeder.
Open the Document Feeder Cover
and the Document Feeder, and then
remove the misfed paper.
(Flashing alternately)
OPEN DOC.FEED COVER
∗REMOVE PAPER IN
BYPASS TRAY∗
Paper is loaded in the Manual
Bypass.
Remove the paper from the Manual
Bypass.
FRONT COVER OPEN The Front Cover of the main unit is
open or not securely closed.
Securely close the Front Cover.
(Flashing alternately)
CLOSE FRONT COVER
DUPLEX COVER OPEN The Duplex Unit Cover is open or
not securely closed.
Securely close the Duplex Unit
Cover.
(Flashing alternately)
CLOSE DUPLEX COVER
DOCUMENT COVER
OPEN
The Document Feeder is lifted up
(while a document is loaded into
it).
Securely close the Document
Feeder.
(Flashing alternately)
CLOSE DOCUMENT
COVER
DOC.FEED COVER OPEN The Document Feeder Cover is
open.
Securely close the Document
Feeder Cover.
(Flashing alternately)
CLOSE DOC.FEED
COVER
TONER EMPTY The toner is empty. Copying and
printing cannot be performed.
Replace the toner bottle with a new
one.
SUPPLY TONER
PAPER EMPTY The selected paper tray has run
out of paper.
indicates the paper tray, and
“XXX” indicates the paper size.
Load paper of the specified size into
the specified paper tray.

on Dec 18, 2009 | Office Equipment & Supplies

1 Answer

My Automatic Document Feeder for my HP Photosmart 7520 won't work


Does it grab paper at all? Does the paper jam in the doc feeder? does it scan when place on the glass?

Oct 16, 2014 | HP Photosmart 7520 All-in-One Color Inkjet...

1 Answer

How do I scane on my mx310


You will need to plug the printer andcomputer together with a USB cable in order to use the printer's scanningcapabilities. The scanning unit on theMX310 features an automatic document feeder on top of the printer, which willscan multiple pages itself. You can also choose to load documents on thescanning glass, which is covered by the scanner's lid. This is how to do it. 1. Turn on the printer by pressingthe "Power" button until it illuminates and turn on the attachedcomputer. Wait for the printer to finish its initialization process beforecontinuing. 2. Place the document face up inthe automatic document feeder if the document's papers are uniform in andfit in the feed tray. Adjust the paper-width guide to the of thedocument's papers. 3. Place the first page of thedocument face down on the scanning glass after you have lifted the scanningunit's cover, if you choose to not use the automatic document feeder. Close thecover again slowly so the document does not shift on the glass. 4. Press the "Scan"button on the printer's control panel, then press either "Black" or"Color," depending on the type of scan you would like to perform. 5. Retrieve the scanned documentfrom the automatic document feeder's output tray once the scan job is over.Otherwise, click on the "Yes" button on the computer's screen,indicating you would like to scan another page. 6. Lift the scanning unit's cover,remove the document from the scanning glass and place the next page of thedocument face down on the glass. Close the scanner's cover and click on the"OK" button on the screen to scan the next page. Repeat this processuntil all of the document's pages have been scanned.

Jan 13, 2011 | Canon PIXMA MX310 All-In-One Printer

1 Answer

HP OfficeJet J5780 Vertical Black Line Prints when copying or scaning only. Cleaned rollers and changed black ink cartrigde. Still problem.


Have you tried cleaning the document feeders Scan Glass? (small glass under doc feeder ~ 1" by 9") Most times there is dirt spot on this glass, causing a shadow on scans and copies.
Try copying from the large glass by lifting doc feeder / platen cover and manually placing original. If no line copying or scanning manually from large glass, then small scan glass is deffenitely the culprit. Hope this helps.

Sep 07, 2009 | HP Officejet 5780 Printer

1 Answer

HP Officejet 6300 All-in-one machine makes black streaks


The problem is that that there a small piece of glass that the doc feeder use's to scan the orginal. You will have to clean the small glass it's about a half of a inch piece and is normally under the doc feeder unit. It will either be to the right side of the main copy board glass or it is under the doc feed unit where the paper goes down through the feeder. It is mostly some white out on the glass, just clean with a dam cloth with water or windex..... Good Luck

Nov 15, 2008 | HP 190 Copier

1 Answer

Brother MFC 8440 Scanner has a line


Whoaaaaaaaaaaa!!!!!!!!!!!!!!!!!!!!!!!!!! No need to da all that. Lift up the Doc feeder and look at the SMALL strip of glass, you will see a dot or something on it, clean w/alcohol. Voila taken care of. the dot ( pen mark, white out, etc...) makes a line because the document is Moving and that dot now looks like a line to the copier. :)

Sep 26, 2008 | Office Equipment & Supplies

1 Answer

Brother DCP8020D Document Feeder


Clean rubber rollers with metho, run a page by hand of laminate or stiff card threw the doc feeder. Stick it where the paper comes out of DF and ensure path is clear.

Push down on left side or tape down little black switch (rear left corner near glass)while trying to use df to confirm hinge aint the issue

If it is the rollers it should feed when paper is "helped a little" with hand at feed time

Ensure prints ok when using glass instead of df to know it is df problem

Cheers

Apr 28, 2008 | Brother DCP-8020D All-In-One Laser Printer

1 Answer

Gestetner DSC530 -- Auto Document Feeder


Normally the cable from the doc feeder has come out. Turn the machine off unplug the cable from the DF to the machine then reinstall it should click turn the machine on then try.

If this doesn't work open the DF cover and check that there are the paper detect fins also when the cover is open then the machine should register a cover open this will tell you if the DF is recognized or not.

Thanks J

Dec 13, 2007 | Gestetner DSC530 All-In-One Laser Printer

Not finding what you are looking for?
Epson ACULASER CX11NF All-In-One Printer Logo

137 people viewed this question

Ask a Question

Usually answered in minutes!

Top Epson Office Equipment & Supplies Experts

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18333 Answers

mukhtar21 shaikh
mukhtar21 shaikh

Level 3 Expert

2017 Answers

Are you an Epson Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...