Question about Palm TX Handheld

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Unable to sync after upgrading to /soft Outlook 2007

Prior to upgrading to MSoft Outlook 2007 I had no problems with hotsync but now I get this message:

  • This handheld is associated with a different Outlook profile. To synchronize with that profile, close Outlook and synchronize again. To use this device with the current Outlook profile, open the HotSync custom dialog and change the conduit settings to use this Outlook profile. See the Outlook conduit help for details.
  • and I have spent 3 days trying to work this and have failed to successfully hotsyn - I would appreciate any suggestions...

    Thank you,
    Ernie

    Posted by on

    • ernievalenti Feb 03, 2009

      I should have added that I have installed the 2007conduits

    • ernievalenti Feb 09, 2009

      Thank you, I already had this installed - but went through the uninstall and reinstalled - hoping it might have fixed the problem - but NO - still my Tx will not syun with Outlook 2007.



      any further suggestions are very welcome.



      ernie

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    • Palm Master
    • 4,338 Answers

    Get the update for Outlook 2007 on this link. Install it and then sync.

    http://kb.palm.com/SRVS/CGI-BIN/WEBCGI.EXE?New,kb=PalmSupportKB,t=ooccase,case=obj(8716)

    Click on this link or copy and paste the complete link into your browser.
    If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
    Thanks, Joe

    Posted on Feb 08, 2009

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