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AAAAggghhhhh - the N72 family - great phones - good camera - BUT - Nokia had a software problem with them.
If it's the same as mine - the phone will hang for a while and just show the white screen with Nokia name. Then just turn off on it's own.
I went into (www.nokia.co.uk) and found a software patch that worked for a while - then went to a Nokia repair shop - they had a disk with new software - charged me £10 and it has worked ever since.
if you have Nokia pc suite then connect your phone and click Firmware update. This will install latest avaulable update for your phone, and also will erase everything from the phone (do back up). Make sure that battery is charged at least 80% otherwise you can damage your phone for good.