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My ps3 keeps saying it can't obtain my ip address. Why is that? and how do i solve this problem

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This is because when you hook up a internet cable to the ps3. its searchign for a connection.
You may be behind a firewall or router. you probably need your router password put in if you are indeed using a router. Otherwise if your not hooked up to the internet you have no need to go to "Network" in the consoles homepage.

IP address is your personal connection address on the internet. Assigned by the company you rent it from for you Home internet connection.

Hope this helps.

I hear Resistance 2 for ps3 is gonna be amazing Have Fun!

Posted on Feb 03, 2009

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1 Answer

Ps3 was online in past. cannot get online now...says obtain id address failed,


is it wireless or ethernet you are using either way delete the connection then make a new one and just go to auto all the way then put your password in it is really easy but just in-case here is the link http://manuals.playstation.net/document/en/ps3/current/settings/connectwireless.html i hope this has helped but following my instructions will solve your problem and it is ip i take it you have mistyped what has happened is Ur pc or something has obtained the ip your ps3 was using and ur ps3 cant have it no more make sure set your ip to manual then you wont have this problem again

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restart ps3 keep trying if not leave it a day try it it will work good luck

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reset the modem and router it is not issuing the ps3 a new ip ...reset should solve the issue

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When you put the IP address in you also have to add your DNS settings. easiest way to find your DNS server address is to use an XP based machine and type "ipconfig /all" it will list all of the properties of your computers network card. thake those DNS address' and plug them into your PS3.

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1 Answer

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Hi,
Make sure you are trying to access the right WEP type. I'm using a WPA2, should give you the option

Make sure in the settings and connection list that your address settings are set to automatic. I found that manually setting my internet connection settings so I could put the UPnP as disabled helped me.

or just type 192.168.1.1 or 192.168.0.1 into your web browser and your login for your router will pop up from there you can turn off your wep so it doesn't need a pass.

Thanks.

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1 Answer

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Perhaps resetting the router will solve your problem. Have you tried that?

Apr 10, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

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It is likely your internet connection is not working properly.

Unplug your modem, router, PC, and power down your PS3.

Plug in your Modem.
Wait for it to run it's full diagnostics.

Plug in your router and let it do the same.

Power on your computer and let it obtain an IP address.

Then re-try your PS3.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question

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wonderful! that's always a good thing to hear - sometimes it is the "make sure you're power cord is plugged in" problem, eh :)

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1 Answer

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Turn off the PS3, unplug the power to the cable modem, let them sit 5 mins. Plug in the power to the cable modem ONLY, wait for all lights to be on steady except for the activity light Then turn on the PS3 and check the network IP addy.

Sep 14, 2007 | Sony Playstation 3 (PS3) Console

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