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If you need the BIOS password and you don't have it the only way to access it is to clear the BIOS. Since this is a notebook computer this will involve removing the main battery, disassembling a part of the laptop, and disconnecting the BIOS backup battery. Once the battery has been disconnected and reconnected it should have cleared the password on the BIOS.
If that is the power on password (BIOS) password, that can be removed by a repair center authorized by Toshiba for Toshiba laptops. If you are referring to the Windows password, that can be removed using full system recovery (like reformatting and reloading of the operating system and original programs and drivers) but you need to have the recovery disk for it. You can call Toshiba to check if you can purchase the recovery disks for it. Hope this helps. Thank you.
hello guys For the password to be removed the battery will not remove the password the only way to remove it is by hardware on this laptop or you can contact Toshiba with the challenge code. 1. At the BIOS password prompt ("PASSWORD = "), press and release the following keys, one after another: Ctrl, Tab, Ctrl, Enter The computer's response should be: PC Serial No.= XXXXXXXXX Challenge Code= XXXXX XXXXX XXXXX XXXXX XXXXX Response Code= if you have any questions please email me or check my forum www.biosmasters.com/Forum1/index.php