My HP 6110 has literally died on me. Cannot turn it on.
A few days ago the scanner function stopped working. Now, the whole thing is dead. I have tried taking out the plug and trying to start it -- nothing. The machine is correctly plugged in. It is protected by a Belkin, but we have no outages or power surges. It is not that old, and is not used excessively. Up to now it has been the best printer I have owned.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
If you cleaned the scanner glass before the problem began, it sounds like you messed up the homing strip underneath the glass. The scanner is trying and trying to find its home position and it can't. There is no way to disable the scanner to use the other functions. This is the downside to All-in-One machines. If one function (most commonly the scanner) stops working the entire machine won't work. I own a Cartridge World ink refilling store and I always caution people against buying all-in-one machines for this reason. It sounds like you'll need to buy a new printer, unless your printer is magically still under warranty you could call HP and ask what they can do for you. They'll probably just recommend you buy a new machine anyway.
This kind of problem creating from main dust only in Scanner Assambely so it must remove and make it clean; while you making clean use Soft Cloth to all the Glass to Clean; Do Not Apply Any thing in the Glass try it....
- Remove all the torx-screws - Remove the little glass on the left side - Remove the Control Panel Cover (lifted it a little with a screwdriver and released two latches) - Remove the Control Panel itself (another two latches&move to the left) - The whole top of the 6110 is attached to the bottom with 4 latches. I remove that, turn it around and clean the glass.
Note: The cables between 6110-bottom and control panel/feeding unit are long enough to set those things aside.
Unfortunately, if an HP scanner quits functioning, the whole unit is dead. You may want to unplug the printer from its power source and USB cable for about 5 minutes, plug them all back in and then retry. Sometimes, a scanner job can get stuck in the spooler and cause the whole thing to stop working until the job is done (even though there isn't a job to do). I had this issue once and this worked.
I was able to get my 6110 to scan by downloading HP_Installer_PSC7100_v9.7beta.dmg. I saw this on XLR8YourMac for another HP multi-function and on a lark I decided to try it. During the installer it won't detect the 6110, but you are able to "Skip" to the next step until it's installed. Then, launch "HP All-in-One Device Chooser" and you will see the 6110 listed. After I choose it there, I was able to use "HP Scan Pro" with the 6110. I've not really tested the rest of the applications.
This seems to be a paper registration problem for the copy function only that is an HP thing
Good old HP so innovative and so secretive none of us know whats going on most of the time.
Two things to try.
Take the stack of paper out of the feed tray and riffle so that it is slightly 'untidy' switch off the device , load the paper, switch on- see what happens.
Next look at the software disk- there is usually a fully comprehensive reference manual on there [more than in the book]- check that out then come back.
Is the ticking sound coming from the right side near the bottom? Or the left side near the top. If it is the right bottom then you're looking at a service station. If it is the left top then a scanner unit. Scanner unit is not available from Hp. You can try dismantling and cleaning all mirrors and lenses (usually doesn't work). If it is the service station, you are probably going need parts that are not availble.