Question about Hiro (H50113) Analog Modem

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H50113 modem takes 1:30 to hang up regardless of message length

My Hiro V.92 56K USB modem takes 1 minute and 30 seconds to release the phone, regardless of how long the message left by the caller is. For example, let's say a caller left a voice message that was just 5 seconds long and at its conclusion she immediately hung up her phone. Instead of my modem disconnecting at that point, it continues recording for a further 85 seconds during which time I am unable to use my phone.

What is my solution(s)? Thanks in advance.


- Wayne

Posted by on

  • jun3280net May 11, 2010

    Hi there. I am experiencing the same problem. The modem will generate a silent message of 1:30 every time a call comes through. Could it be the computer (Toshiba P3 laptop), operating system (Win2k), USB (1.0), or the drivers (Win2k drivers included with Hiro CD). Or perhaps is it the Faxtalk software? I'll try running this modem on a newer computer to see if I get better results. Good luck.

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Ok, so I tried the modem on a new Dell (C2D laptop), WinXp, USB 2.0, with the XP drivers supplied from the CD, and I still get the same result. Sadly, this is either a defective modem, or yet another driver issue that hasn't been resolved. In any case, I ended up downloading a program called PhoneTray Free which is a Caller ID/Telemarketer Zapper program. This works quite nicely with the FaxTalk software supplied with the Hiro modem. Basically, I can eliminate a number of the 1:30 messages by having the PhoneTray software ZAP the calls on the first ring automatically if they are a blacklisted number. Hopefully, this helps.

Regards

Posted on Aug 01, 2009

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