Question about HP Designjet T1100ps Printer
I bought this new plotter, after seting it up i realized that during intializing you have this error massage 47:01 switch off power and power it again. if the the problem persist consult hp support
System Error: 47:YZ
Star wheels motor error..
Corrective Action: Try the following:
Switch the Power OFF from the back of the Printer and disconnect the
Power cord. Reconnect the power cord and power On the Printer.
Check that the Starwheel Assembly cable is not damaged and is correctly
connected to Main PCA.
Open the Window and check for any visible obstacles restricting the
movement of the Starwheel Assembly, then clear the obstruction.
Perform the Scan Axis Starwheel diagnostic test to troubleshoot the
problem further → Page 4-7.
Replace the Starwheel Motor → Page 8-167.
If the System Error continues, replace the Main PCA
Okay, this is direct from the repair manual. if this is a new printer you have one year warranty service on this printer. hope this helps!
Posted on Oct 01, 2009
Star wheel motor part number
Posted on Apr 19, 2010
It's a Problem With Star Wheel Motor
Replace this part , it will resolve ur isue
Posted on Sep 11, 2009
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Posted on Jan 02, 2017
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This error relates to the starwheel assembly and motor. Open the printer and make sure that there are no paper jams or anything blocking the star wheels (the little pointy wheels that guide the paper.
If nothing is visisble then service diagnostics are required. Not sure of your technical skill level, so post back if you are comfortable disassembling the unit, if not, contact HP to find a local Designjet technician.
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