Question about Ricoh Aficio AP410N Laser Printer

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Paper Jam Ricoh Aficio AP410N Problem: Paper jam. Printer won't feed paper from paper tray.

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Open up the doors and blow some compressed air throughout the paper path (where the paper travels up). Make sure to blow air onto the sensors, because paper dust can coat them, causing false jams.

Does the paper get out of the tray at all? There is a feed roller that feeds the paper up into the machine; if you remove the paper tray you can see this roller -- it's big and gray and has grooves across it -- above where the paper sits toward the front of the printer. Blow air onto this roller as well, and if you have either D-ink or a rubber rejuvinator, clean the roller with a lint-free cloth.

Also make sure the paper is snug in the tray and not bent or crooked.

Posted on Jun 05, 2010

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