Question about Sub-Zero 561 / F

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Subzero model #561, freezer is warm, water leak

I have a Subzero model #561, with two split doors. The motor is constantly running. The freezer is not cold, the ice-maker is not making ice even though it is on. The refrigerator is cold. 2 times a week, water leaks from back onto the floor. What has happened to this Subzero model #561? How should I fix it??

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  • Anonymous Feb 21, 2009

    if there is frost over the sensor that tells the freezer that it is cold enough i had to turn off and defrost all ice with a hair dryer and turn it back on.

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Check to see if the freezer fan is running. Push in the two switches at the top. The light should go out and if the freezer is powered on the fan should come on. The icemaker runs on temperature so no cold means no ice. Check for ice build up around the evaporator. Could be a defrost issue or a sealed system problem. As for the water, is it the floor of the unit or the floor of the house? Is the drippan in place or sitting on the floor? Also check the condenser fan motor. If this is all greek to you, you should probably call a factory authorized servicer.

Posted on Aug 05, 2009

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