Question about Yahoo Messenger

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Yahoo Voice: Phone-In & Phone-Out

Cannot use Yahoo Phone-In & Phone-Out because no more credit. Reason is because Yahoo is unable to recharge, whether auto or manually. Tried to sign up with a new account, Yahoo was unable to pick up the sales. What happened to Yahoo?

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  • Anonymous Feb 05, 2009

    Can't access my yahoo voice out account to recharge. What is the problem?

  • Anonymous Mar 01, 2009

    same problem...please help somebody!!!

  • yoyoggsf Mar 16, 2009

    THIS IS THE STORY OF YAHOO PHONE IN NUMBER NOT WORKING PROBLEM . DISCONNECTED FOR MORE THAN 2 MONTHS, KEEP BILLING FOR AN EMPTY NUMBER, NO RESPONSE FROM SO CALLED PRODUCT ENGR. TEAM. AND YAHOO TRANSFERED SERVICE TO A STUPID COMPANY 'JAJAH' . 2 MONTHS THESE PEOPLE SCREWED MY ALL BIZ CONTACTS AND LOST COUPLE OF PROJECTS.
    BEFORE YAHOO VOICE TECH SERVICE WAS VERY ACCESSIBLE. NO MORE YAHOO PHONEIN. JUST SKIPT TO SKYPE (it is some what better). If you have the same problem and taking any leagal action, pls. let me know asap. thanks.

    Don't try yahoo phone in number customer help online chat or email. Those are dummies like you see below. You might get heart attack by talking to a broken record that repeats same for months 'escalated to product engieers' . and you never will hear from any one. Just switch to some one else and start a leagal action if you gone through severe loss.

    Aya: Hi, you are now chatting with Aya.
    Aya: Hello. Thank you for contacting Yahoo! Premium Voice.How may I help you?
    customer: my Id: ------------------------
    customer: pls. check the previous chat history, I have not reced. the email of that chat history
    customer: I installed 2.36
    customer: and my phone in still not working
    Aya: Thank you for the information.
    Aya: I understand that your Phone In is not working.Is that correct?
    customer: Before you ask any question that will irritate me, I suggest you to read full histroy of this case
    customer: don't need to ask qustions and just chat to the point
    customer: I 'll wait untill u finish reading
    Aya: Thank you.
    customer: But I can n't bear one single question that you could find from the history,
    Aya: I have checked your past chat history.
    Aya: What I will do now is to escalate your account to our Product Engineers and tag it as a priority case.
    customer: Hope you read the same thing from other 4 agents
    customer: AND I NEVER RECIEVED ANY FIX IN MY EMAIL YET
    customer: THIS IS MY MAIN CONTACT NO. FOR MY BIZ
    customer: Put me to ur supervisor now,
    customer: did u try calling my no.?
    Aya: May I place you on hold for a minute or two?
    customer: I can wait longer if you can fix it
    Aya: Thank you.
    Aya: Thank you for waiting.
    Aya: I have called the number and it is not working.
    customer: trying
    Aya: I suggest that you cancel the Phone In number and we will refund the amount you paid on your account so you can buy
    another number.Would that be okay with you?
    customer: no
    customer: I need this no
    customer: FIX IT
    Aya: I really would like to fix the number for you but that is beyond my support anymore.What I can do is escalate this issue
    so the Product Engineers will be able to fix your Phone In number.
    customer: I don't care about your hiarachies
    customer: FIX IT, if Not I deserve to have the contact info. for the team that will be dealing this issue.
    customer: Because, I've been told the same thing for the last 4 times, every time after hour long chat session,
    Aya: The technical support team that will fix your issue can only be contacted through our tool.I will re-escalate this issue and
    tag it as a priority case and please wait for their e-mail once the Phone In number is working.
    customer: You know your tool sucks for the last 4 / 5 times. I have clear history of all the sessions. And I never recd. any
    reply from 'so called STUPID PRODUCT ENGINEERS'
    customer: Do you atleast know how long before the 1st time I was told the same answer?
    Aya: I really apologize for the inconvenience.
    Aya: I will re-escalate your account after the chat and tag it as a priority case.
    customer: FIX FIX IS WHAT I WANT.
    customer: PUT ME TO YOUR SUPERVISOR
    Aya: I apologize but you can only contact our supervisor through e-mail.
    customer: GIVE ME
    Page 1 of 2
    https://bcvipwc01.rightnowtech.com/Ch... 3/3/2009
    Aya: This is the e-mail address jajah@mailwc.custhelp.com.
    Aya: I apologize for the inconvenience this has caused you.
    Aya:
    Is there anything else I may assist you with today?
    customer: do you think I have anything else for You when you leave this unsolved?
    Aya: I do apologize for the inconvenience.
    Aya:
    Thank you so much for chatting.Have a great day!
    Aya: Bye!
    Page 2 of 2
    https://bcvipwc01.rightnowtech.com/Ch... 3/3/2009

  • chrisyroid Mar 23, 2009

    Yup. I have the same problem. I can't call my phone in for some reason, the phone out seems to be working fine though. I figure it's something with their servers. And annother weard thing, my phone number changed......yahoo should at least tell us what's happening.

  • Anonymous Apr 07, 2009

    wat the...

  • nachiappan Apr 14, 2009

    even tried to recharge my yahoo voice account but it says as page load error.

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Cannont use yahoo phone in&phone out i have charged but cannot use it

Posted on Dec 10, 2011

  • Olivito Feb 06, 2012

    No puedo reinstalar mi passwor

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My yahoo messenger is not open on the desktop ok buddy solution 

Posted on Feb 03, 2009

  • ramneet85 Feb 03, 2009

    how to open my yahoo messenger on the desktop plz ans me i click my yahoo messenger but not openĀ 

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