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HP Officejet 5500 - Scan Problem

XP SP3 installed and HP software for the HP unit.
Printing and Faxing = OK
Scanner (using HP software) = requires HP driver CD to be in drive and appears to reload the scanning program again - it seems to be stuck in some sort of loop of "configuring".
The unit has been deinstalled and reloaded, latest updates downloaded from HP but the scanning problem is still present.

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  • comtro Feb 04, 2009

    OK - any idea as to what software?

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Try with another software

Posted on Feb 03, 2009

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2 Answers

Scanjet 4600 is stuck halfway through scan


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Feb 05, 2016 | Scanners

1 Answer

Scanjet G2710 on XP sp3. After full install, only driver is installed. No error messages. Uninstall offers only driver uninstall, no sofware.


First install the required drivers for the HP Scanjet G2710 Flatbed Scanner.
Simple way is to scan is use PICASA

GOTO http://picasa.google.com/
Download picasa 3.8
  1. Make sure everything is connected and turned on!
  2. Put the photo on the glass of the scanner - face down
  3. In Picasa, click 'Import'
  4. Click the arrow for the drop down list of devices. You should see your scanner listed ... select it
  5. Now you will see a screen that depends on your scanner. There should be an option to 'Preview'. Click that.
  6. You should now see your picture, there may be some settings you want to change here, but if it looks OK then
  7. Click the button to Scan
  8. When it's done scanning, you're back at the standard Picasa Import screen. Click Import all.
  9. Select a folder to put it in. I made a folder called 'Old Photos' for the first one, then, for each subsequent scanned photo, I selected that existing folder from the drop-down list.
If you satisfy with my solution please rate/vote for me.
Rating/Voting will encourage me to help others

Jun 09, 2011 | HP Scanjet G2710 Flatbed Scanner

1 Answer

I have a hp officejet 6110 all-in-one. I have recently hooked it up to a new computer. The printer and the fax seem to work fine but the scanner does not. Whenever I try to scan an error box appears...


Hi, HP site said Vista doesn't support these scan buttons. Must scan using Paint. What a pain. MS should be ashamed of themselves.


you have to download and install from here(XP 32bit) :

h10025.www1.hp.com/ewfrf/wc/softwareList?os=228&lc=en&dlc=en&cc=uk&product=79477&lang=en this :HP Officejet and PSC Full Feature Software and Driver

and this: Critical update to resolve an issue with HP Director after installing a new revision of Internet Explorer

The HP OfficeJet 6110 is actually a series of All-in-One Printers. Take a look at the following site (actually the HP (UK) site) and download the driver from that page. Hopefully, this will sort things out for you.
Source(s):

h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=79477&lc=en&cc=uk&dlc=en&submit.y=8&submit.x=10&lang=en&cc=uk


Hope it helps..

Fill free to contact me..

Nov 05, 2010 | HP Scanners

1 Answer

Scanner twain driver will not install


Dear sir,I am sory for your problem.Please format your oparating system i mean you install new windows.some times optical driver did not read properly data cab file,So hardware driver is not support properly.Windows xp SP3 is not complite version some messing.
Thanks You are success
Tareq

Aug 27, 2009 | Epson Perfection V300 Film Flatbed Scanner

1 Answer

Hp5300c scanner-can't use HP software on new PC (XP Pro SP3)


Are you using the software from HP? It sucks. If the HP software is not working correctly, then Use the one provided my your operating system works great. Go your Control Panel, Printer and other Hardwares and click Scanners, make a shortcut to your task or start menu and Scan Away. For Faxes, etc. import in outlook or other email client, etc.

Feb 19, 2009 | HP ScanJet 5300C Flatbed Scanner

1 Answer

HP Scanjet 5590 nothing showing in Scan to box


go to control panel and start using the scanner from their it may work

Jan 12, 2009 | HP Scanjet 5590 Flatbed Scanner

1 Answer

Software can not find Scanner


ok connect your scanner in other usb port also check that all usb proper working.
then try to change cable.
may be your xp sp3 virsion not detect your scanner install proper driver for that.

Nov 18, 2008 | HP Scanjet 4200c Flatbed Scanner

1 Answer

Hp officejet 5500


http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00809848&lc=en&dlc=en&cc=us&lang=en&rule=662&product=311255

check out this site, it will give you directions.

basically, you can use Paint, then go to File, then From Scanner or Camera and you can scan in your file/picture

hope this helps!

Jun 04, 2008 | Scanners

1 Answer

Software upgrade?


It works fine on XP, I am using it with XP SP3 currently. You should download the current driver from Minolta. Install the software before hooking up the scanner. I prefer to remove any existing drivers and re-boot before installing new drivers.

Apr 26, 2008 | Minolta Dimage Scan Dual II Film Scanner

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