Question about Arris DCT6200 DTV Receiver

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Motorola DCT6412 Cable box

Wife and I have been watching tv all night, then, all of a sudden the livingroom hd/dvr box went off and now shows a yellow ring that is going in a circle and '' d1 or dl '' to the right of that. I tried turning the unit off by hand and remote, didn't change. I tried unplugging unit for a couple minutes, still didn't do anything. When I unplugged the cable wire itself for a few minutes and re-screwed it back in the cable would come on for like 10 seconds and shut back off and started the aforementioned issue. We checked the bedroom dvr box and it is ok, the kids room which have basic cable are both fine as well.

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  • Anonymous Feb 16, 2009

    i just had insight bring me a new box and the same thing is happening to that box too....The tv shuts off then the box shuts off...then the tv comes back on and the box will come back on..it just continues to

    do this over and over...i tried putting the box on another tv and it still does it. The box I had before this one would stop after doing it 3 or 4 times....this will not...now i'm waiting for Insight to bring me another box....I've noticed that this issues starts when a TV program comes on that we have scheduled to record...

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Ive seen this before...that may be indicative of an upgrade of the software in the cable box that comes from your cable provider. The best thing to do is plug it back in, let it get the "yellow ring" for a bit, and wait for the upgrade (it make take 10 - 15 minutes). Then things should return to normal... If the condition persists, try to call the cable company.

Posted on Feb 05, 2009

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