Question about Lexmark X3550 All-In-One Printer

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I cannot Scan onto my computer

I had to turn the computer off because it jammed and it would not let me do anything so I switched it off at the power point as it was the only thing I could do. When I switched the computer off I forget to check if the printer was on and I think it must have been on
when I switched the computer back on I can't access Scanning to the Computer, I get a message 'cannot retrieve application list' can I fix this and could you tell me what to do.

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Hi..there...i try to help you...do you still have the cd driver of Lexmark X3550?..if you have... lets try to uninstall the old driver of your printer from your computer..you can clik : start menu---control panel ---add/remove program---find lexmark--remove it..after that unplug this printer from pc and turn off it.
restart your pc--after wntering the desktop insert the cd drive ..and start reinstall again...meanwhile turn on your printer but do not connect it to your pc until installation setup ask for it.. if everything ok windows will confirm find new hardware clik cancel let the insallation setup finished.

but if you don't have driver this printer you must download it at lexmark webside..chose support/download...find your printer type..download it and install it to your PC...good luck...

Posted on Feb 03, 2009

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You install the printer driver again and then restart your computer.
and let me know for further assistance.
Thanks

Posted on Feb 03, 2009

  • rockfixya
    rockfixya Feb 03, 2009

    download your printer driver from the link>>

    http://www.findmysoft.com/drivers/Lexmar...

    Thanks for using FixYa.

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freezing cause by sever virus infection and Hard drive error, if virus infection, virus can be eliminated but the system become slower, and if the hard drive error (bad sector) sometime can be resolve but most of that error HDD put to the bin.

anyway, if this cause by virus infection then, boot your computer in "safe mode with network " option by pressing "F8" at first start and then scan your computer for viruses, you can use online scanning here: http://www.precisesecurity.com/antivirus/online-scan.htm

if same issue occur, then better backup your files or save your picture in flash dive or any removable drive. and reformat and reinstall the windows operating system.

pls do not rate me if my solution not solve the issue and you need more further information. but if is invaluable solution rate me fixya.

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