Question about Lexmark X3550 All-In-One Printer

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I cannot Scan onto my computer

I had to turn the computer off because it jammed and it would not let me do anything so I switched it off at the power point as it was the only thing I could do. When I switched the computer off I forget to check if the printer was on and I think it must have been on
when I switched the computer back on I can't access Scanning to the Computer, I get a message 'cannot retrieve application list' can I fix this and could you tell me what to do.

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Hi..there...i try to help you still have the cd driver of Lexmark X3550?..if you have... lets try to uninstall the old driver of your printer from your can clik : start menu---control panel ---add/remove program---find lexmark--remove it..after that unplug this printer from pc and turn off it.
restart your pc--after wntering the desktop insert the cd drive ..and start reinstall again...meanwhile turn on your printer but do not connect it to your pc until installation setup ask for it.. if everything ok windows will confirm find new hardware clik cancel let the insallation setup finished.

but if you don't have driver this printer you must download it at lexmark webside..chose support/download...find your printer it and install it to your PC...good luck...

Posted on Feb 03, 2009

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You install the printer driver again and then restart your computer.
and let me know for further assistance.

Posted on Feb 03, 2009

  • rockfixya
    rockfixya Feb 03, 2009

    download your printer driver from the link>>

    Thanks for using FixYa.


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