Question about Microsoft Xbox 360 Console

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On my xbox 360 when i have put my fifa 09 it say reading for a while then it says play dvd or clean your disc with a clothe and it really annoying me ?? jack

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  • 174 Answers

This is your laser thats losing power and needs either cleaning or the power adjusting so that its optimum again.

dont clean with the common disk cleaners as they are very abrasive and can actually damage the 360 laser eye.

instead strip down the console, then strip down the dvd drive and clean the laser eye with a cotton earbud with a little spit on the end of it. wipe the laser eye with a very gentle clockwise motion.

put everything back together and test if it works then you have done it. if it still does the same then you need to adjust the laser to make the power stronger so it will start reading again.

email me if you need help adjusting the pots on the laser.

ps: this can also happen if the disc is damaged or has the rings around it.

Posted on Feb 03, 2009

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Wht does it mean when you put a xbox 360 gme in the console and it says play dvd and sometimesa wont read the game discs


When it says play dvd, it just randomly doesn't recognize that it's a game. Press A and you'll enter the game.
When it doesn't recognize the disc all together, I'd suggest cleaning the disc with an anti-static cloth then putting the disc back in.

Mar 05, 2011 | Microsoft Xbox 360 Console

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My NBA 2K11 game disc has a scratch going around the disc like a ring. I was playing and tilted it on its side to check something on the side. It stopped responding and told me the disc could not be...


try to clean the disc with a clean cotton cloth or you can use a cleaning fluid for the disc then dry with a cotton cloth or a damp cloth then put it on the XBOX 360 if that does not work the disc is really damaged or check the disc if its a light scratch or permanent scratch mark

Feb 07, 2011 | Microsoft Xbox 360 Console

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If you are getting this it is the sensors on the back of the drive overheating you can use the video Xbox 360 repair guide or send it in

Jul 11, 2010 | Microsoft Xbox 360 Console

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When i put an Xbox 360 game in it tries to play it as a DVD movie. please help!!!


When you try to play a DVD movie or an Xbox 360 game disc on your Xbox 360 console, you may receive an error message. This article presents step-by-step guidance to help you determine whether your disc is playable.
SYMPTOMS When you try to play a disc, you may receive the following error message: Can’t read this DVD.
CAUSE The DVD or game disc may be dirty or damaged. Because the console cannot read the disc well, it may even mistake a game disc for a DVD and report this error. If this problem occurs with multiple discs, even clean and undamaged discs, there may be a problem with your Xbox 360 console.
Note If you receive a different error message, such as one of the following messages, the problem is a different problem:
Error message 1 Can't play DVD. Wrong region code. Error message 2 Can’t play DVD. Family settings restrict playback of this DVD. If you receive one of these error messages, see the corresponding Knowledge Base article: 907620 While attempting to play a standard DVD movie using your Xbox 360 console, you receive the error message: "Can't play DVD. Wrong region code" 908645 While attempting to play a DVD movie using your Xbox 360 console, you receive the error message: "Can’t play DVD. Family settings restrict playback of this DVD"

THINGS TO TRY Here are some things that you can do to try to fix the problem or to determine what caused it.

Determine whether the disc is dirty or damaged Discs that are smudged, scratched, or otherwise damaged cannot be read by the Xbox 360 console. You will want to examine the disc to see whether it has smudges, scratches, or other damage. To do this, follow these steps: 1. Examine the disc for dirt or damage: a. Pick up the disc by its edges. Do not touch the top or bottom surface. b. Examine the shiny side of the disc to make sure that the disc is clean and has no damage.
NoteScratches that follow the curve of the disc are very damaging and prevent a disc from being read. If your disc has even one of these kinds of scratches, the disc is damaged, and you will no longer be able to play it. If this is the case, see step 4. 2. If the disc is dirty, clean the disc by hand: • Use a soft, clean, dry, chemical-free cloth to clean the disc. • Lightly wipe from the center of the disc outward. 3. After you clean the disc, try to load it in the Xbox 360 console. If the disc still will not load or you receive the same error message, the disc is damaged, and you will no longer be able to play it. If this is the case, see step 4. 4. If the disc is damaged, do one of the following: • Because DVD discs are not game discs and the disc was damaged because of misuse of some type, such as not storing the disc in its case, the only thing that you can do is buy a new one. • If you feel that the disc was damaged by the Xbox 360 console in some way, please contact Xbox Customer Support. To do this, please visit the following Microsoft Web site: http://www.xbox.com/support/contact

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My xbox 360 won't play my Fifa 09 game. I accidentally moved my xbox while the game was running and i heard the disc rattle. Didn't notice anything weird cause i stopped playing at that time. I go to play...


When you accidently moved your Xbox while the game was running, it probably put a scratch on your FIFA 09 disc.

You can try to fix it by using a cd /dvd scratch repair kit. You can find them at just about any store that sells cd or dvds.

I had a disc that wouldn't play and used one of the repair kits on it because I had nothing to lose. As I was applying the solution to the disc, I thought.... this is a complete waste of time.

When I wiped the solution off and put the disc in my Xbox, I had no expectations that the game would work. Well... I was wrong, the disc actually worked.

There's no guarantee the repair kit will work in your particular case but, you're in the same boat I was in... You've got nothing to lose by trying.

The only other option is to buy a new disc.

Sep 13, 2009 | Microsoft Xbox 360 Console

1 Answer

Xbox wont read my games


fable too wont work for me and i dont know why about that . try taking your xbox apart by looking it up at www.youtube.com it will bring you through the steps and it should be working. if not buy a new xbox wo hard drive.

Mar 13, 2009 | Microsoft Xbox 360 Console

1 Answer

Will not play games


Make sure discs are not scratched. Try cleaning the discs using rubbing alcohol and a soft cloth.

Jan 31, 2009 | Microsoft Xbox 360 Console

6 Answers

Cant play two players on fifa 09


Freezing playing offline two players or even one player.

First I thought the problem was related to the fifa09 DVD, and therefore I got a new one. That didn’t help. Then I got at new PSP3, and it didn’t make a difference. However, I found the solution:

Unfortunately I did two things at the same, so it’s not possible to say, what made the difference.

1. Dot not choose your local language (in my case Danish), but chose English (the next time you start fifa09 it can run with your local language)

2. Delete your saved data concerning fifa09

Nov 17, 2008 | Sony Playstation 3 (PS3) Console

1 Answer

Unreadable FIFA 2008 dISC


sounds like your dvd drive is having issues. try to do a online update. that may fix the non reading disc issue. as for it damaging that cd and only that cd i would just buy a new dvd drive. most of the time when a cd comes out damaged its due to a belt spindle. which is the part that spins your disc, but your saying its only doing it to 1 game. try a update if that dont work purchase a new dvd drive. make sure u get the correct one

May 18, 2008 | Microsoft Xbox 360 Console

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