Question about Targus Wireless Optical Notebook Mouse PAWM10U

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Targus AMW15US mouse doesn't work.

The receiver seems to be working, but the mouse doesn't respond. I followed manual instruction and still won't work. No led light or any type of light comes on after installation, 8 hours charging doesnt help either. The battery powered mouse I use works ok using same USB port. I'm stumped. I believe the mouse is defective. Help

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  • Anonymous Feb 28, 2009

    the reciver works, and its lit green, but the mouse wont work, even though they are brand new batteries i ahve put in and i tried fully charged ones nothing is working :/



  • Anonymous Mar 20, 2009

    after 8 hours of recharging new batteries mouse still does not work. red light on the reciever is on but the led on the bottom of the targus amw15us mouse does not turn on. the green backlight on the wheel will flicker if I hit the reset button.

  • Anonymous Apr 06, 2009

    Same Problem

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    An expert who has achieved level 1.

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Buy a new mouse

Posted on Oct 01, 2009

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Posted on Jan 02, 2017

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Go here
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We have a wireless keyboard and mouse and it seems that something between them and the computer is slow or off. we type and only a few letters appear..the mouse seems to be ok just kinda slow ofrom when...


Most likely you need to re-sync the device

  1. Resynchronizing the keyboard and/or mouse causes the devices to reconnect to the receiver using new identification numbers. Use the following steps to resync the devices:
    NOTE: The following connection sequence must be completed within 60 seconds. If the sequence is not done in 60 seconds, start over.
    1. With the receiver plugged in, press and hold the Connect button on the receiver until the activity LED flashes.
      NOTE: Some HP computers have receivers built into the front of the computer; such as TouchSmart 700 Series PCs and Digital Entertainment Centers. Look for a small connect button built into the case. If you have a TouchSmart 500 or 800 Series PC, the receiver plugs into a USB port on the underside of the case and does not have a connect button - skip this step. Figure 4: An example of a receiver c01065862.jpg 1 - Connect button and LED activity light Figure 5: Another example of a receiver c00526313.jpg 1 - Connect button 2 - Num Lock LED 3 - Alpha Lock LED 4 - Scroll Lock LED 5 - Activity LED
    2. Press and hold the recessed connect button on the underside of the keyboard until the activity light on the receiver stops flashing. When you release the button, make sure it does not stick in the depressed position.
      NOTE: If problems persist after resetting AND there is another wireless keyboard or mouse near, use these steps again, holding down the keyboard or mouse button for ten seconds. Doing so may give the keyboard or mouse a new ID number in case the other keyboard or mouse was using the same number.
    3. Press the Connect button on the receiver again until the activity light flashes.
    4. Press and hold the recessed button on the underside of the mouse until the activity light on the receiver stops flashing. Make sure the connect button does not stick in the depressed position.
  2. If your mouse and keyboard have a USB receiver, unplug the USB receiver, wait 10 seconds, and then insert into another USB port - preferably into a USB port that is closer to the mouse and keyboard. For example, if the USB receiver was plugged into a USB port on the back of the computer, unplug it and plug it into a front USB port.

Hope this helps!! Good luck!!

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1 Answer

Optical light on Mouse not working


Hello,

maybe the battery?
follow the steps below to troubleshoot the mouse
Wireless mouse does not respond (generic instructions)

Try to Resynchronize your device with the receiver(connector)
Follow these steps.:
Note When you synchronize the mouse or the keyboard with the receiver, put the device near the receiver and put other wireless keyboards and mouse at least 6 feet away.
1. Press the button on the receiver, and then verify that the light on the receiver starts to blink.
2. If a dialog box appears on the screen in several seconds, follow the instructions that appear on the screen. Otherwise, go to the next step.
2. Press and release the Connect Channel button on the bottom of the mouse or the keyboard.
3. Check the green light on the receiver. A steady green light means the synchronization was successful. If the problem persists, try steps 1 through 3 again.
For the Wireless Notebook mouse: This issue can occur if the micro-switch on the bottom of the mouse is not released. Use a pin or a pen to try to release the button if it is depressed.
or
Try different port and restart your computer.
or
Reinsert the batteries or install fresh batteries
If you have the possibility check whether the problem is because of your computer or the device, try the mouse or the keyboard on a different computer.

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1 Answer

Targus amw15us not working


have you tried to change batteries? low battery will cause your mouse not to connect to the receiver.


Feb 04, 2009 | Targus Wireless Optical Notebook Mouse...

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i would agree that a new one may be needed. i have a desktop set that, the mouse had failed. i got a better microsoft mouse, and i was able to use it with the desktop set.and have all of the functions of the new mouse through the original receiver. hope this helps! good luck.

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