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1. Plug one end of the USB cable to the USB port on your MP player. 2. Plug the other end of the USB cable to an empty port on your computer. The computer will automatically recognize it. 3. Double-click "My Computer" on your desktop. Your player will be listed as a hard drive on the new window. 4. Double-click your player to open it. Locate and open the "Media Library/Pictures" folder. Drag your JPEG photos to this folder to upload them to your player. 5. Click the "Safely Remove Hardware" button on the lower right of your screen. Highlight your player on the new hardware window, then click "Stop." When prompted, detach your player from your computer. This action prevents your player from loosing information.
Make sure you have plugged your Coby MP3 player into a USB 2.0 port. The Coby does not support the USB 1.0 standard. If you are getting an error that "This device can perform faster..." your port is an older USB type. I have both types on my computer and the Coby would not install until I plugged it into my 2.0 port.
Go to Start --> Control Panel --> Printers and Other Hardware --> System --> hardware --> device manager --> right click on the usb port that is malfunctioning (should have a red or yellow exclamation by it), right-click it and click on Update Driver
If that fails, try another USB port on the computer to see if you have more success