Question about Canon ImageRUNNER 1670F Copier

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Canon D860 - I get a solid black line when I use paper feeder.

This problem began after a paper started into the document feeder and I stopped it. After this I began to get a solid line when I use the document paper feeder. I do not get this line when I manually place the document on the glass and copy it that way. Is there a way to correct this problem?

Thanks

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I'm pretty sure you might have solved this problem already, but this might help others.

Make sure that the platen glass is clean near the right side of the machine, where the document is scanned when going through the document scanner. Remember, when placing a document on the glass to copy it that way, you would place it on the glass on the left side of the machine. When scanning through the ADF, the scanning unit itself moves to the right side of glass and scans the document as it moves through.

We had the same issue and found out that there was a little spec of dirt on the glass. After cleaning it, the problem was solved.

Posted on Jul 21, 2009

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