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LG Bottom Freezer Freezes But Food Compartment Warm

We just returned from a 3 week trip. I noticed that though the icemaker was full and everything was frozen, the upper food compartment was somewhat warmer than usual. We've purchased some groceries, and now its evident that the refrigerator compartment hardly works at all. Here's a couple of variables to the problem: 1. While we were gone, there was at least one power outage. 2. Our departure coincided with the installation of new central air ductwork about 4 feet from the LG. 3. I've gone from 4 to 6 on the touchpad controller for the fridge (last night). 4. This LG is less than a year old. 5. No air blows from the fridge compartment vent. 6. Fridge light works. To try to solve this myself, I vacuumed the vent in the back, which was pretty dusty, but seeing that its freezing fine. I'm at a loss, and ready to get to work with a BFH.

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Re: LG Bottom Freezer Freezes But Food Compartment Warm

Try completely defrosting the unit (turn it off), then start it again and see what you get. Check that the ventilation around the outside - especially the back - is ok. If no luck from that then you should be able to get it fixed under warranty; If your warranty is not valid for any reason, please ask again and we may be able to help, however the majority of things that might need to be done to a unit like this are illegal to perform unless you are qualified, and require quite expensive special tools. It is almost certainly fixable, and would certainly be cheaper than a new fridge. Hope this helps :)

Posted on Aug 02, 2007

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Water is building up on bottom of fridge

If you have water build-up on the floor of the food compartment, or ice buildup on the floor of the freezer compartment, you are probably suffering from either a frost problem or from a clogged defrost drain.

Remove everything from your freezer, including all food and any shelves. Do not remove the icemaker (if installed.)
Look at and feel the panel covering the bottom or back of the freezer compartment. Is it thick with frost?
On top freezer models, are the holes in the top of the food compartment that lead to the evaporator choked with ice?
Is there ice forming on, or lots of water on the ceiling of the food compartment?
If the answer is yes to any of these questions, there's probably a defrost problem.
If you suspect a defrost problem, first remove any icemaker that may be installed. You will see a removable panel covering the entire back or bottom of your freezer compartment. There may be 6 to 10 or more screws holding it on. In some units there is a light socket attached to the panel; you'll see this arrangement most often in side-by-sides.

If you start to get an unusual buildup of ice in one particular spot in your freezer, especially beneath the icemaker, check for water leaks.
Water leaking onto the kitchen floor not traceable to one of the problems in Chapters 4 or 6 may be from a leak in the icemaker or door dispenser water system. Icemakers have a water solenoid valve mounted on the back of the fridge, usually behind the back bottom panel, and a water tube that leads straight up the back of the fridge to the icemaker. Door dispensers have a similar water solenoid valve with a water tube that leads beneath the fridge and into the door through a hollow hinge. If your fridge has both features, it's usually a dual water solenoid valve. It can be simple or not-so-simple to fix, but basically it's just a plumbing job.

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Ok.. Just a bit of info for you if you have to sometime in the future do a parts search. This unit is the same as the Hotpoint HSS25GFTWW

Now for the icemaker problem.

When ice makers start making less ice it is usually a sign of some other problem.
1. Ice build up on the evaporator coils in the back of the freezer.
2. A slow or not functioning evaporator fan.
3. Dirty condensor coils in the back or the unit
4. A condensor fan that is running slow or not turning.
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If you have ice cream you probably notice that it is softer than usual. Or things in the freezer just are not as stiff as they usually are. When you notice this the freezer is warming up but the fresh food compartment is fine.

1st.. check to make sure the control panel settings are set to "0" for the freezer and "37" for the fresh food compartment.

2nd.. look for any obvious signs of ling build up in the bottom and back of the unit.

3rd .. Listen to the evaporator fan in the freezer compartment.
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b. should not sound like it is striking anything

4th.. Is the chassis near the doors hot to the touch? (should be warm not hot)
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5th.. there is always the very rare chance that there is an actual problem in the ice maker. (thermostat)

Parts reference:

Thanks for using FixYa.


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You said, you recently had a problem with my Candy fridge freezer (it defrosted overnight and wasnt cooling at all) and a repair shop diagnosed a thermostat problem. I have replaced the thermostat, Now the freezer freezes without any problems but the fridge does not go cold at all.
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Please remember to leave a rating!

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