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goto the website http://www.felixbruns.de/iPod/firmware/
and download the selected firmware for the ipod touch model you have. if your unsure if the model /
type you can goto http://www.felixbruns.de/iPod/firmware/#
and type in the last 3 numbers of your serial number to find out
if you want to downgrade or upgrade, choose the firmware you want to downgrade
to, then go to itunes and shift-click on restore and choose the firmware you
want to change to. this will restore your ipod touch
sandisk has a firmware manger install update manger(firmware manger) and let it do the work if you have internet if no internet still get update manger and put the frimware in C:/program files/??(sandisk folder)/firmware. the restore and it will use that firmware.
My suggestion is to go to the Manufacture's site and look for a FAQ on your problem or contact their Customer support and see if they can help you. Not knowing which brand name and model you have we can't be to much help. Some Manufactures have a great support site on the web, others make you submit a claim to help you. But, I do believe it can be straightened out and put back in working order. .
There is a firmware (open source project) called Rockbox which has issued alternate firmware for a number of models and brands. http://www.rockbox.org/. They have issues models for SanDisk players, I would read up thoroughly on what this involves before attempting it. If yoy go this route, read their instructions completly, and as a head's up, if you player is sitll under warranty, I would avoid it, as this basically will void the warranty. That being said, I have heard a lot of good things about Rockbox over the years.
OK this seems to easy a fix for you, but try it.
* In the main menu where it lists your options (and where FM Radio would be) press the 'Menu' button on your Microphoto (bottom right button) and there is an option to 'Configure Menu' and in there should be the option to show FM Radio again. Hope that helps you.
I have a similar, but different problem, so ill list below, maybe it will help someone out.
i also replaced the (broken) 8gb microdrive with 8gb compact flash in my Zen Microphoto, which worked flawlessly! BTW i bought the A-Data 'SPEEDY CF 8GB' from newegg.com.
My FM Radio still shows up, but only gets MONO sound on the Right channel, its very frustrating. i took it all apart again and made sure no connections were loose or broken, but everything seems perfect. i believe it to be a firmware issue, i think ill try to roll back the drivers. im using firmware 1.31.01.
its just annoying to have to roll back to Media Player 10 everytime just to install the firmware and have windows properly communicate with the zen... :[
Try this: disconnect the player from the computer, turn it off,hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.