Question about Dell 2-Port IEEE 1394 FireWire CardBus PC Card (NBFWPCMCIA2P) Serial Adapter

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Dell Optiplex GX620 will not recognize firewire controller card

Hello, I am trying to use a SIIG 1394 three port low profile PCI card with my dell optiplex gx620. I have tried two cards already (one purchased from dell) with no success. The device does not show up in the device manager at all, and have had zero luck in getting the add hardware wizard to recognize the card.

When "manually adding hardware" in the add hardware wizard, i select IEEE 1394 controllers, and select 1394.inf somewhere in the windows folder. After selecting this I get a screen prompting me to select from a list of manufacturers and devices which are both empty.

If anyone would like to share any possible solutions, it would be VERY much appreciated!


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  • aguycalledal Feb 03, 2009

    No luck on the sfc scan. Very good to know though, and thanks.

    Any other suggestions?

  • aguycalledal Feb 07, 2009

    I have looked in the BIOS. And the PCI slots were enabled. I will try again though.

    I returned the SIIG card out of frustration. Although I do have a SYBA card that I can try when I'm in the mood for troubleshooting.



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  • 116 Answers

1394 drivers should be native to XP, you may be able to correct this by running an SFC scan

Take out the IEEE1394 card
Insert your Windows CD (if you do not have it order a backup from dell)
Exit out of 'install screen'
click Start
click Run
type 'sfc /scannow'
press enter
you should see a progress bar, when finished restart the computer

this compared critical windows files on harddrive vs CD, and replaces missing and corrupt files

Posted on Feb 03, 2009

  • Ron
    Ron Feb 07, 2009

    I am just re-reading this, does windows even see that anything has been added.

    I looked through the manual, and there is an odd feature on this system, in the BIOS there is an option to enable/disable the PCI slots.

    Have you looked inside the BIOS (System Setup to make sure the PCI Slots are enable?

    Tap the F2 key a few times when you see the Dell Logo
    Look for Onboard Devices in System Setup
    Make sure the PCI Slots are enabled

  • Ron
    Ron Feb 07, 2009

    Even if the drivers do not work, if the PCI slot is working, Windows should recognize that some new hardware has been installed.

    If it does not, the motherboard may be in error or faulty.

    When you install the card, make sure you have the power cable disconnected (ofcourse) and maybe reset the BIOS by removing the CMOD battery of the motherboard.

    Also download and install the latest BIOS for the system if it still does not work.

    If after that, Windows still does not recognize there is something plugged into the PCI slot, I suspect the motherboard must be faulty.



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