Question about Ace Hardware InSinkErator Badger 5, 1/2 HP Garbage Disposal

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Garbage disposal won't work!

When I turn on the disposal, it makes a very slight buzz sound. The outlet does work when I plug another appliance in. There is nothing stuck in the blades of the disposal and when I put my hand down in the disposal and try to manually turn the blades, the right set turns fine, but the left set does not move at all. I ensured the red reset button was pressed in. When I use the disposal wrench under the disposal, it does not turn at all. Any suggestions?

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Check to see if the cutting plate is free and will turn-be careful and be sure no one can turn the unit on while you are trying to turn the cutting plate-it is located in the drain hole that the food goes down. If it is locked up, hardware stores sell a special tool to break it loose. It should not be too expensive. If the blade is free, the motor is probably burned out.

Posted on Feb 03, 2009

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Posted on Jan 02, 2017

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If you plug it into the original outlet under the sink and flip the switch, nothing happens? No motor sound? And when you plug it into a different outlet, you can hear the motor, but the blades don't turn?
If this is the situation, I would guess that there's a problem with the insinkerator. Something stuck in it, or it's otherwise jammed. This could have tripped a breaker.
If the breaker failed or the circuit wasn't wired properly, this jammed condition could also have resulted in the wire at the switch or under-sink receptacle burning off of the terminals.
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