Question about Microsoft Wireless Laser Mouse 6000 v2.0
I bought the mouse with the Wireless Keyboard 6000 v3.0 in Nov of 2008. All has been perfect until last week when all of a sudden, in any active window that has enough information to precipitate a vertical scroll bar, the window automatically scrolls all the way down. Grabbing the scrollbar and dragging it back to the top has no effect since when i let go of the scroll bar, it scrolls down all the way again.
I've replaced the batteries, uninstalled and reinstalled the software, moved the transceiver to another USB port; all to no avail. I've even disabled scrolling in the properties of the mouse, and it then a) disables my wheel, and still auto scrolls wildly.
I'm at the end of my wits about this, and seek whatever assistance anyone can lend toward a solution.
Thanks to all in advance,
This may not be a solution for you but at least it may explain the cause of the problem. I recently had the same problem - the scroll wheel suddenly began to go crazy, jumping all the way to the bottom or the top of a document, or randomly skipping around. The unit was still under warranty, and Microsoft sent me a new mouse. Since they did not require me to return the old mouse, I decided to take it apart to see if I could find the problem. I found poorly soldered electrical joints to the optical sensor & LED which convert the scroll wheel movement to electrical signals. After I resoldered these connections the mouse worked fine again.
Posted on Apr 19, 2010
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Jun 15, 2015 | Microsoft X814986-008 Wireless Laser Mouse...
Feb 24, 2012 | Microsoft Computers & Internet
Jul 29, 2011 | Microsoft Wireless Laser Mouse 6000 v2.0
Mar 20, 2010 | Microsoft Wireless Notebook Optical Mouse...
Mar 04, 2010 | Microsoft Wireless Laser Mouse 6000 v2.0
Jan 17, 2010 | Microsoft Wireless Laser Desktop 6000...
Aug 26, 2009 | Microsoft Wireless Laser Mouse 6000 v2.0
Mar 19, 2008 | Microsoft Wireless Laser Desktop 4000...
1,246 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: