My old hp printers were rock solid ( i still use an old 830c when the office jet craps out) i have purchased three hp multi function inkjets, they have all been horrible between document handling and installation of bloatware that sucks up resources and memory. is there any way to "spoof" the printer into thinking the cartridge is full?
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1) printing a test page.
2)if you got HP solution Center with the software cd of the printer ans it is installed in the computer,you can easily check the ink levels there.
3)sometimes ink levels option is available in the priner drivers in the printers and faxes in the control panel.
4)right clik the printer icon and then goto properties and then you will find tabs to check the ink levels,it might be in the service this device under the maintenance tab.
Check the rollers that move the paper. There is probably some ink on one if them. You can usually clean them with warm water. Just use a damp cloth and rotate the wheel slowly by hand while holding the cloth against the suspect roller.
if you purchased generic replacement cartridges,you may have gotton bad cartridge(this happens alot),if not you're print head may be clogged,if that's the case you will need to bring it to a repair shop to be cleaned,very messy you would not want to try to clean