Our Gallery front loading washer sits level and solidly on the floor, but in the spin cycle vibrates violently (it doesn't move around though) and sounds like a jet airplane taking off. What can I do to correct this?
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First, check to make sure you aren't loading the washer excessively. Many times it is an unbalanced load. Second, check to see if the washer is level. The feet are adjustable and allow you to level the washing machine. While checking the level, make sure the floor underneath is stable as well. Lastly, if these do not help, you may need to have the dampners checked (these are like shock absorbers and minimize the vibration of the drum).
If the washer is walking or vibrating, then more than likely
it is not sitting solidly on the floor. Move washer until it sits solidly and
the leveling legs may need adjusting. This issue may also occur if the shipping
blocks and bolts weren't removed when the washer was installed, or you have an unbalance
If the washer is vibrating, it's not sitting solidly on the floor. Move it until it sits solidly. If needed, adjust the leveling legs. It might also vibrate if the shipping blocks and bolts weren't removed when the washer was installed, or the wash load isn't distributed evenly. If all this looks good, check the shock absorber to see if one has broken.
Check to make sure it's level. Number one cause of vibration is not being level. Number two cause is soft floor and what I call "Sympathetic vibration" where the floor shakes a bit and it seems like it's in time with the vibration on the washer. It then magnifies the vibration and makes it worse.
If it's level and on a solid floor, you need to get it serviced under warrenty.
Because front load washers are VERY HEAVY, they shake if you have a wooden floor. If your front loader sits on concrete and it still shakes, then you have to make sure all is balanced. If it still shakes, then inside the system there are shock absorbers that need to be checked.
On something like this you will need to remove the washer wrap to
inspect the suspension springs & base assembly. Please see the link
provided for accessing the inside of the washer. Be sure the shipping
pins have been removed. The tub should float freely.
I had this problem as well.
I called dealer and Maytag.
They made an appointment and stood me up several times.
I finally went to place that sells refrigeration equipment and bought an anti-vibration pad.
It's a 12" square waffle pad used under large equipment to prevent them from vibrating loose on connected piping. I cut it into 4 pieces and put one under each corner of the dryer.
Problem solved, in fact it worked so well that I stacked dryer over washer, placed pads between units and have not had a problem since. I also gained a lot of space in my laundry room as well.
be sure all the shipping materials have been removed ..next adj all feet up as close to bottom of washer as possible ..try rocking machine ..if movement detected adj only foot necessry to firm up washer ..still have vibration suspect floor ..front washers need a good SOLID floor
Make sure the washer is leveled properly and all four feet are resting on the floor. If it is level, try running one cysle without any clothes in it to see it is spins without that violent shaking.. you may have also had an out of balance load.. Hope that helps!