Question about HP OfficeJet 7410 All-In-One InkJet Printer

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Lines running through color images

Model:  hp officejet 4215xi all-in-one.  I have subtle horizontal lines running through my full color image when I print.  The black text is ever so slightly fuzzy.

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  • cdbene506 Feb 03, 2009

    thank you so much 

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  • Master
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It means the head is dirty clean your printheads

Posted on Feb 03, 2009

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I just need to understand the exact issue. It sounds like you are able to successfully scan, see the preview of the scanned image, and you initially save it. Then, when you go to open the saved image, you don't see the image you scanned but rather a "line". You've saved the image in a number of different image formats, but there's no difference in the result. It saves the scanned image to the location you want to save it on your computer's hard drive (probably My Pictures if you're using a Windows operating system).

Not sure what you mean by a "line". Do you mean a vertical line, a horizontal line, a diagonal line or what? Also, is it just a solid black line on a white background? Is it the image you scanned compressed into a smaller vertical or horizontal space?

Have to tried scanning both text pages and graphic pages? There have been issues where a document with both text and pictures has been scanned but when the scanned image is viewed, only the text appears. The pictures don't make it. The description of this specific problem is at HP.com.

I take it you don't get any sort of error message associated with this problem. Unfortunately, I can't find your specific problem at HP.com beyond the link I posted in the above paragraph. If you can answer some of the questions I asked, it might help me provide a better solution.

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