Question about Epson ACULASER CX11NF All-In-One Printer

1 Answer

Intermittent blank stripe down Right Side of page

I have a strange problem with my printer. If I clean the crona wire with the pull out cleaning pad on the right of the printer 4-5 pages print fine the i get a gradually faded print down the right side of the page and by the tenth print there is a totally blank 1" stripe on the right margin. Any help would be greatly appreciated. I have changed toners, photo conductor and can think of nothing else to do. Help Someone!!!

Posted by on

  • fredo691 Feb 08, 2009

    I'm also having the same problem, a blank stripe down the right side of every page.

  • markacurry Feb 20, 2009

    I am getting a blank stripe down the right side of every page. I have also replaced toner and photoconductor cartridges and it did not solve the problem. I think it may be a Fuser problem. The cost of a replacement fuser is $400. I am meeting a tech this morning and will post my findings.



1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Expert
  • 163 Answers

Open the top cover, lift up the PCU lever & remove the PCU. Rotate the carousel (Toner holder) by hand and check that all of the toner levers are locked down fully. Check if any of the toner levers are loose and possibly moving as the drum is rotated. There is a small clear plastic flap below each cartridge, it is possible that one is fitted incorrectly or even missing allowing toner to leak past and fall on to the laser lens thereby blocking the laser and causing these symptoms. Hope this helps.

Posted on Feb 16, 2009


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Copying very dark lines down page.

hi just clean complet scanner mirrors and charge and transfer crona wires if solved ok if not solve just replace the drumcleaning blade.

May 14, 2010 | Toshiba 1370 Black and White Copier

2 Answers


Canon NP 3825 printing problem.The print appears like erase with rubber or fade looking.If problem with corona wires,how can I adjust corona wires?

May 14, 2010 | Canon NP 6050 Copier

1 Answer

We have a 1 inch blank area down the entire page. We have run the troubleshooting process 3 times and cleaned everything. Any suggestions?

Not familiar with that exact model, but it could be the cleaning tab is not pushed all the way to the side. Some printers use a slider that cleans along the transfer wires which can be knocked out of position and blocks the toner from going onto the page. Check you manual to see if it has a cleaning pad?

Apr 28, 2010 | Xerox Phaser 8500/DN Printer

1 Answer

HP Laserjet P1006 prints with blank white stripe down left side

Clean the Corona Wire carefully to remove any residue. As the charge on the wire is effectivley masked it cannot deposit any toner to the page and will result in a consistent white vertical stripe.

Aug 29, 2009 | HP LaserJet 1022 Printer

1 Answer

Quarter inch vertical white stripe down length of copy

Make sure that the corona wire is clean (use a dry bristle haired artists paint brush or use the cleaning pad supplied with the printer) and making sure that the toner cart cleaner / scraper is not clogged or has some paper jammed on it. Also you can vacuum the Corona Wire with a domestic vac and the nozzle tool or a clean soft brush tool but make sure the printer is turned off before doing it.

Mar 22, 2009 | HP LaserJet 3050 All-In-One Printer

1 Answer

Stripe down page!!

Thanks for the clarification.

The "Cleaning Stick" is actually a little pad on the end of a flexible piece of plastic that wipes off the glass that covers the Laser.

Tip: When you are using it, you should apply a slight upward pressure on the end you are pulling and pushing. This forces the pad down onto the glass and will give better results. The little plastic rods that are attached to the pad are very flexible and should not break with the slight upward pressure.

Now for the actual problem:

You are getting the glass clean with the pad but it isn't staying clean.

The reason for this is that Toner (Black, Yellow, Cyan or Magenta) is drifting down from up above.

The usual cause for this (with the CX11) is that one or more of the Toner Cartridges are not inserted properly or that they were inserted properly but have popped loose.

I suggest that you check ALL toner cartridges.

It would be best to Remove and Re-insert them.

No need to completely remove the cartridges from the "drum".
Just pull them out slightly then re-insert them properly.

Make sure that you follow the Manual Instructions to the letter !
I have seen some so-called "experts" remove/insert them improperly !

Good Luck !

Feb 03, 2009 | Epson ACULASER CX11NF All-In-One Printer

1 Answer

A stripe all the way down the page

You probably have a bad cleaning blade inside of the drum unit

Jan 17, 2009 | Epson Aculaser C1100 Printer

1 Answer

Pages printing blank

Resolving white, light lines or streaks (eliminate light stripes)

From the printer, print the Troubleshooting Print Quality Pages.
With Troubleshooting highlighted, press the OK button.
Scroll to Print Quality Problems by pressing the Up or Down Arrow button. Press OK.

Scroll to Troubleshooting Print Quality Page. Press OK.
Evaluate the Light Stripes Test page for missing printhead jets (missing cyan, magenta, yellow or black color bars).

Clean the maintenance unit's wiper blade and empty the waste tray. A dirty maintenance drawer wiper blade can cause white lines and weak or missing printhead jets. Using a clean lint-free cloth or a paper coffee filter, gently clean the blade with a wiping motion across the entire length of the wiper blade.

Dec 20, 2008 | Xerox Phaser 8400 Laser Printer

1 Answer

Vertical stripes

It sould be the print heads have gone bad.
I just had a Dell color laser that would print a 1" wide yellow line down the right side of the paper.
Replaced the print head unit, and problem solved.

Jul 29, 2008 | OKI C5100n Laser Printer

2 Answers

Blank stripes on page left to right

If the blank stripes go up and down the page (vertical) then it sounds like the laser lens has simply got toner on it. remove the toner and photo conductor units. Look for the glass panel that covers the laser lens and simply wipe it off with a cloth. Some machines incorporate a lens wiping pad that can clean the lens without taking out the parts. I can not remember if the 1710 does or not.

Sep 06, 2007 | Samsung ML 1710 Laser Printer

Not finding what you are looking for?
Epson ACULASER CX11NF All-In-One Printer Logo

341 people viewed this question

Ask a Question

Usually answered in minutes!

Top Epson Office Equipment & Supplies Experts

Alun Cox

Level 3 Expert

2678 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17130 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18413 Answers

Are you an Epson Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides