Question about Brother MFC 420CN All-In-One InkJet Printer

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Get "BUSY: BUSY/NO RESPONSE" on T.VerificationReport when faxing

No receipt by 'sendee'. My machine dials repeatedly and repeatedly gets the busy message. When other party tries to fax me, my machine rings and says "Receiving", but nothing comes through. Yes, the green fax light is on.

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  • spw777 Feb 03, 2009

    no, regular Verizon landline service

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Do you have DSL phone service or any other kind of DIGITAL phone service?

Posted on Feb 02, 2009

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I have a Brother mfc 290c. My problem is it won't send faxes, it keeps saying "no response, busy" I have a duet line. I have tried every combination in the book but still can't seem to find the solutions...


Hello,
If you get the "busy/no response" message it is because the fax machine does not get a response when it tries to dial out.
Make sure you have a dial tone by pressing the "hook" button. If you do not have a dial tone, make sure the phone line is connected to LINE on the machine.
If you have a dial tone, try dialing the fax number. If you hear a recording, there is a problem with the line.
One of these two possibilities is causing the problem.
Thanks,
Pat

May 12, 2010 | Brother Office Equipment & Supplies

2 Answers

Fax is always busy when sending, have the line into the phone line port and into the telephone jack, fax scans and dials and even redials but it never go through, prints out receipt that says busy/no...


Has it always done this, or did Fax once work? Sadly, Windows XP Fax has many shortcomings, not the least of which is that it won't work with many modems still in common use. Modem incompatibility is not apparent during installation or the initial setup. It only becomes apparent when you try to send or receive a fax. The Fax Service will dial or will answer an incoming fax but then fail with any of a number of unhelpful error messages such as "Line is busy," "There is no answer," or "Reception error." There will be nothing in Event Viewer to give a clue as to where the problem might lie.

These errors have been nearly impossible to track down. To do so requires enabling both PSS and debug logging of fax transmissions, both of which require fairly extensive registry changes. For the time being, the best advice is to attempt to use XP Fax only if you have a modem that is listed on the Windows XP Hardware Compatibility List and using the latest drivers.

Hope helps.

May 09, 2010 | Brother MFC-5840CN All-In-One InkJet...

2 Answers

When I dial a fax number I get a busy signal even though I know that the number is not busy because I have dialed it on my outside line and it works. This has happened repeatedly. I have unplugged...


Since you mentioned that you have an outside line, do you have to use a code to dial out normally? Try plugging in a phone to the line for your fax machine, and attempt to dial the number for the other fax machine using the phone. You should reach the fax and hear a high pitched sequence of tones. This is the other fax machine trying to establish a connection. If you still get a busy signal, try calling the owner and letting them know that their fax machine is not accepting incoming calls.

Feb 22, 2010 | Brother IntelliFAX 770 Plain Paper Thermal...

1 Answer

Problem: Busy/No Response on all outgoing faxes


Put the document you want to send into the transmit tray, pick up the handset, listen for a dial tone, and then dial the # on the keypad..
It should ring just like any other phone. When the machine on the other end picks up and you hear the tones, press the start button.
Anything other than fax tones on the other end, it is not your faxes fault.

Nov 05, 2009 | Brother IntelliFAX 2800 Laser Fax

2 Answers

Have dial tone, but can't fax


It sounds like the modem is bad a possible electric serge

Jan 08, 2009 | Brother IntelliFAX 4100 Laser Fax

1 Answer

GETTING COM AS 634 INSTEAD OF OK STATUS WHAT IS THE REASON


Hi,
This is what the code means:
Redial was not successful due to no response from the called station or wrong number dialed.
Note
: If busy tone was not detected, the machine will only redial once.
So the your fax machine is getting no response from the fax you're calling.
Hope that helps...

Jun 13, 2008 | Panasonic Panafax UF-585 Plain Paper Laser...

1 Answer

Can't send out fax


Make sure the phone cord is connected to fax machine in the place marked LINE, then make sure the phone cord is connected to the wall jack. Pick up your handset and make sure you have a clear dial tone also. If you are dialing long distance make sure you have the long distance service.

Nov 09, 2007 | Brother IntelliFAX 1840C Plain Paper...

3 Answers

I can't fax! BUSY/NO RESPONSE


go into menu
go to fax settings
find send
click auto not manual, please make sure that when you push the hook key you hear a dial tone. always reminder that every fax machine has the capablitiy of either dial or tone. now if everything is set up properly  the problem will be in the tx portion of the board. if you can link up with somebody close to you and try to transmit back and fourth that will let you know if it is their problem or your. it may not be your problem.

Oct 21, 2007 | Brother IntelliFAX 1840C Plain Paper...

1 Answer

Sending a fax without a manual


Here's the user's manual http://www.brother-usa.com/Data/Documentation/Fax/User/UM_FAX775.pdf

Aug 17, 2007 | Brother IntelliFAX 775 Plain Paper Thermal...

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