Question about Brother MFC 420CN All-In-One InkJet Printer

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Get "BUSY: BUSY/NO RESPONSE" on T.VerificationReport when faxing

No receipt by 'sendee'. My machine dials repeatedly and repeatedly gets the busy message. When other party tries to fax me, my machine rings and says "Receiving", but nothing comes through. Yes, the green fax light is on.

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  • spw777 Feb 03, 2009

    no, regular Verizon landline service

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  • 2,120 Answers

Do you have DSL phone service or any other kind of DIGITAL phone service?

Posted on Feb 02, 2009

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2 Answers

My Brother MFC7340 Fax Machine will not send faxes it has a busy signal always and a busy signal when someone tries to fax me.


Hi,
You need to reset the memory, since previously you have dialed some number, which is not able to connect. So restart the printer. Unplug the printer for 10 minutes and plug back the power to the printer.

Hope this helps.

Shane

Apr 04, 2011 | Brother MFC-7340 All-In-One Laser Printer

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Fax is always busy when sending, have the line into the phone line port and into the telephone jack, fax scans and dials and even redials but it never go through, prints out receipt that says busy/no...


Has it always done this, or did Fax once work? Sadly, Windows XP Fax has many shortcomings, not the least of which is that it won't work with many modems still in common use. Modem incompatibility is not apparent during installation or the initial setup. It only becomes apparent when you try to send or receive a fax. The Fax Service will dial or will answer an incoming fax but then fail with any of a number of unhelpful error messages such as "Line is busy," "There is no answer," or "Reception error." There will be nothing in Event Viewer to give a clue as to where the problem might lie.

These errors have been nearly impossible to track down. To do so requires enabling both PSS and debug logging of fax transmissions, both of which require fairly extensive registry changes. For the time being, the best advice is to attempt to use XP Fax only if you have a modem that is listed on the Windows XP Hardware Compatibility List and using the latest drivers.

Hope helps.

May 09, 2010 | Brother MFC-5840CN All-In-One InkJet...

1 Answer

My fax machine will not send faxes. After a number is dialed, it will give me a report saying that there is no response/busy.


The only thing that could stop you from sending a fax or not get a dial tone, would be the connection to the phone line. Make sure the telephone wire is plugged into the line jack (not ext jack) and should go straight to the wall, without splitters or extensions. If you still cannot send a fax, try another wire or jack

Apr 19, 2010 | Brother MultiFunction Center MFC-440CN...

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No dial tone when pressing hook fax is returned


The only thing that could stop you from sending a fax or not get a dial tone, would be the connection to the phone line. Make sure the telephone wire is plugged into the line jack (not ext jack) and should go straight to the wall, without splitters or extensions. If you still cannot send a fax, try another wire or jack

Apr 06, 2010 | Brother Multi-Function Center MFC-240C...

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When I fax it says phone off hook. I get a message stating no answer.


Try dialing the FAX-number with your cell-phone.
Do you hear the "ring", or does the telephone-company give you a "busy" signal ?

Some FAX machines are "busy" -- receiving many FAXES from multiple customers -- reprogram your FAX machine to "retry" a few times.

Or, when a receiving FAX runs out of paper, it sometimes refuses to accept "new" faxes.

Nov 16, 2009 | HP OfficeJet 6210 All-In-One InkJet...

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Cannot send fax with a proper working phone line hooked up


I have exactly the same problem! did you find a solution or reason???

Mar 19, 2009 | Brother MFC-9440CN Laser Printer

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When I send a fax, it is not received on the other end, and receive a Transmission Verification Report of "busy/no response message". I've already confirmed that the # I'm sending to is not...


I realized that I had programmed the prefix "1" into the machine and had also been using that prefix when I dialed the recipient's number.  So the solution was to simply dial the number minus the prefix and voila! problem solved.
lmp

Nov 29, 2008 | Printers & Copiers

1 Answer

Fax machine error


I called Kodak support and had to upgrade firm software and reset all the settings to reflect whether I had an answering machine (yes) and call waiting (no). Also found it helpful sometimes to dial out using commas after the 1, to keep it from ringing busy.

Nov 03, 2008 | Kodak EASYSHARE 5500 All-In-One InkJet...

1 Answer

Busy/No Response


Using a cell phone, call your fax machine to see if the fax answers. If it does answer, then hang up the cell phone and fax. Next, using the HOOK button on your fax, call your cell phone . The cell phone should ring and answer the phone call from the fax. If you do not get a connection between the fax and cell, try these: Check that the phone line to the fax is plugged into the LINE jack on the fax, NOT THE PHONE jack. The PHONE jack on the fax is to plug in a TELEPHONE ONLY. If the fax phone line is OK, go into your fax machines' RECEIVE and SEND settings and make sure they are set up properly (pulse or tone dialing, overseas mode, etc.) Print out the HELP LIST as follows: Press MENU button, then 5 on keyboard, then 1 on keyboard. Go through all the settings on the HELP LIST that apply to your problem. (Send and Receive modes, Ring Delay, Receive Options,etc.) Write down the original settings BEFORE YOU CHANGE ANY OF THEM.

Aug 25, 2008 | Brother MFC 420CN All-In-One InkJet...

1 Answer

Setting up fax to send or recieve..just ringing, showing busy no response


Hi! I not computer smart nor am I an expert, but try this. I just got my machine.

put the phone jack into the wall to your printer. Put the paper on top to feeder the paper will come out at the very top

next, dial the number using area code, then press either ok or start

Good Luck, I do hope that works.

If it doesn't call dell supporters, they will walk you through it.

mamalong2000@yahoo.com

Mar 05, 2008 | Brother MFC 240C All-In-One InkJet Printer

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