Question about Coby MP-C7085 MP3 Player

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Frozen won't turn off - Coby MP-C7085 MP3 Player

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I work for Coby technical support. Our customer service phone number is 1-800-727-3592.

If the unit will not turn off even when the reset button is pressed (there is a small hole on the back into which you would insert a straight pin or sewing needle to reset the player) unfortunately, the unit is defective. The warranty is 90 days from the date of purchase. You must have the receipt for warranty exchange.


If you feel this solution doesn't deserve a good rating, please let me know why so that I may better assist you. If there is anything more I can do to help, I will!

Posted on Feb 05, 2009

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