Question about HP Pavilion s7400n (ES086AA) PC Desktop

2 Answers

Short self test failed

My friends computer has failed its self short test error code says that she needs to get a new hard drive. is there any way to hook up my lap top to her computer and take her files and save them on mine or is there any way i can run some kind of program to help fix her hard drive?

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  • sarah Feb 02, 2009

    well it comes on but if you dont press f10 or whatever it goes to a black screen with the white blinker


  • sarah Feb 02, 2009

    well the only place i can get is into setup or recovery and it wont let me recover it i can only run the tests



  • sarah Feb 02, 2009

    see she cant afford it though im trying to see if there is anyway to try and fix this problem without having to taking it in



  • sarah Feb 02, 2009

    also i ran a test on her hard drive and it says that it has failed her short self test, funnel seek test, surface scan test

  • sarah Feb 02, 2009

    well it doesnt restart it just tells me the results



  • sarah Feb 02, 2009

    thank you i really appreciate it

  • sarah Feb 02, 2009

    yeah we were just trying to see if we could try and fix it first before we had to buy anything. but thank you so much for your help ill make sure i copy that down you rock lol

  • sarah Feb 02, 2009

    oh and how much do you you think it is going to cost?

  • sarah Feb 02, 2009

    oh and one more question it told me i should put in the original windows disc. they dont have it but is there anyway way i can hook my computer up to it even though i cant get into windows?

  • sarah Feb 02, 2009

    lol will do lol thanks again i appreciate it

  • Nouveau IT, LLC
    Nouveau IT, LLC May 11, 2010

    Does the computer power on? (Are you able to enter the os?)

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  • Master
  • 413 Answers

Your best option here is to take the drive to a data recovery specialist.

If you google data recovery it will come up with some sites where you can find local offices to do this

Posted on Feb 02, 2009

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  • Dan rogers
    Dan rogers Feb 02, 2009

    I take it after the test it says it failed and it restarts

  • Dan rogers
    Dan rogers Feb 02, 2009

    Let me look some stuff up. I'll see if there is anything i can find.

  • Dan rogers
    Dan rogers Feb 02, 2009

    Try installing the new drive alone and reinstall windows. Then add the trouble
    drive as a slave and see if you can copy the data from it to the new
    drive. This is really the only thing i can come up with that will cost the least amount of money. Especially since you are going to replace the drive anyway...right?

  • Dan rogers
    Dan rogers Feb 02, 2009

    Well as you can see from the link below new hard drives are not very expensive. You can expect to pay about $50-100 depending on what you are looking for. Of course there are always cheaper deals but remember you get what you pay for. Especially with hardware. And you don't have to say anywhere that I "rock" (although i might if this works) But the ratings do show how you feel :-D

  • Dan rogers
    Dan rogers Feb 02, 2009

    I'm gonna say no on that because windows has the drivers to run the network controllers.

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  • 2,404 Answers

A much easier way if you can get into windows would be to use a usb flash drive and copy the files to that.

Posted on Feb 02, 2009

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ALWAYS CHECK THE WARRANTY BEFORE DOING IT YOURSELF
If this is a Dell computer , it indicates a hard drive failure. if so here is the solution:
Look at the bios and see if the hard drive is detected.
To get to the BIOS, when you turn on the system, you will be confronted with a black screen with the dell symbol in the middle, if you look at the top left of the screen, you should see something like
Press F2 for boot options
Press F12 for setup
Keep tapping the F2 or F12 key for boot options. this will take you into the BIOS.
Check also that it says enabled
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Msg: Unit 2 : DST LOC Contains previous error(s)

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VERIFY TEST:
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3 Answers

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its simple:

1. Get Windows XP Booteble CD from a friend or simple download it
for example "WINDOWS XP PRO sp3 x86 32 BIT"
2. Burn it on CD
3. Switch on your Laptop/PC
4. Press F12
5. Put your Windows XP to your CD/DVD drive
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8. wait a couple minutes and pres R for Repair
9. wait until you will se C:\
10. and finally type "chkdsk c:"
11. after all restart laptop/pc
12. Enjoy

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