Question about Philips SA3025/37 Flash MP3 Player

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I try to download songs, but AutoPlay keeps popping up.

I plug the USB cable in the computer, and it AutoPlay pops up; which it usually does when you put something in the USB port, or put a CD in. But it keeps popping up and closing like the cable is being plugged in then unplugged...Someone help, PLEASE!!

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Test another USB port on your computer, and see if you get the same result. If you get the same result, the USB cable may be faulty.

Here is a test you can do to see if the problem really is the USB cable, or if it is something else:
Triple Reset for Philips’ GoGear:

Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.

-Tha Mp3 Doctor

Posted on Mar 06, 2009

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MP3 players can only play music files in mp3 file format. You can download mp3 music files from the Internet to your computer and then copy them to your MP3 player using the USB cable. For your CD collection, you need to convert your CDs to mp3 music files onto your computer or download them from the Internet and then copy them to your MP3 player after you have connected the USB cable to the MP3 player and the computer.
You can do this using Windows Media player and Rip the CDs - Media Player will create a MP3 music file for each music track. Click on this link for instruction on converting music files to mp3 file format :- http://www.fixya.com/support/r5798418-creating_transferring_mp3_music_files

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If you still have a problem, please call USA based tech support
Mon-Fri 9am-4pm at 1-800-998-7771
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