Question about Philips SA3025/37 Flash MP3 Player

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I try to download songs, but AutoPlay keeps popping up.

I plug the USB cable in the computer, and it AutoPlay pops up; which it usually does when you put something in the USB port, or put a CD in. But it keeps popping up and closing like the cable is being plugged in then unplugged...Someone help, PLEASE!!

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Test another USB port on your computer, and see if you get the same result. If you get the same result, the USB cable may be faulty.

Here is a test you can do to see if the problem really is the USB cable, or if it is something else:
Triple Reset for Philips’ GoGear:

Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.

-Tha Mp3 Doctor

Posted on Mar 06, 2009

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