Question about Averatec (71-710101-00) (7171010100) Keyboard

Open Question

Averatec all in one wireless keyboard, mouse and remote wont work

I have an all in one averatec desktop and my mouse dropped out, then my keyboard and remote dropped out as well. I tried the connect button on each device and the connect button on the computer but they are not communicating and the device mgr says everything is just fine. Any suggestions before I send it back? It seems as though the radio has stopped communicating with these devices.

Posted by on

  • 1 more comment 
  • jchenkin Feb 03, 2009

    batteries are good, built in radio is not communicating with the mouse keyboard or remote.

  • Roy Lonsinger
    Roy Lonsinger May 11, 2010

    Any other things near that could be interferring? ie. a cordless telephone, tv, dvd player, etc.?

  • Roy Lonsinger
    Roy Lonsinger May 11, 2010

    Try replacing the batteries in the keyboard & mouse.


5 Suggested Answers

  • 239 Answers

SOURCE: No communication between mouse and computer. Keyboard is working

first check the batteries. then try resyncing the mouse with the receiver. you do this by holding the button on the receiver until a light starts flashing and then press the button on the bottom of the mouse. oh yeh don't forget to check that the power switch on the bottom of the mouse is turned on. make sure that there isn't a power switch on the usb receiver also.

Posted on Mar 01, 2009

  • 1 Answer

SOURCE: Wireless mouse and keyboard not working

If you have got a USB receiver for the wireless keyboard and mouse, then the solution might be with the receiver. Normally we know that to play a USB thumb drive, we simply plug in and play. But some model of Acer computer require us to press the button on the thumb drive to activate it. The model I had (an Aspire model) set the press button same as the blicking light bulb. So (a) turn on computer, (b) plug in thumb drive receiver (c) press button on the drive, (d) press "contact" button on the mouse and keyboard. That works for me.

Posted on Dec 16, 2008

  • 130 Answers

SOURCE: Can I use a new MS wireless mouse to replace my

I suppose there is a reset button on the keyboard or the software provided so I suppose it could be possible, I don't know.
I use a Microsoft Wired Keyboard...
But Best of luck.

Posted on Jul 21, 2009

  • 64 Answers

SOURCE: suddenly getting boot failure message averatec 3200

this could be do to a bad connection to the boot device such as the harddrive.

I would try to boot from the cd rom using the OS disk.

Posted on Aug 07, 2009

  • 108 Answers

SOURCE: Keyboard popped out and I can't figure out how to

It is a ribbon connector, that hasn't broken or ripped?

There will be a small white recepticle with two levers sticking out each side. They are very small, but they will be the only thing that moves, so you can find them with a bit of poking around)
Pull the two levers forward to where the ribbon will be comming into the recepticle. (see how it aligns together when the keyboard is in it's proper position.)
Slide the end of the ribbon into the recepticle as far as it will go, and with it in place, push the two levers on each side back into their locked position, which will be back in the same direction the ribbon moved to enter the recepticle.

Give the ribbon a tug to see that it's firmly held in position; then before snapping it back into place, try it out by turning on the laptop and testing Caps Lock, or Num Lock keys to see if the indicator lights change.

If the keyboard dosn't work , be shure the ribbon is not dammaged, and that it is seated in the recepticle as far as it can go.

A little practice and you'll be a master.

Good luck with this.

Posted on Jan 27, 2010

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Why won't my Logitech wireless mouse work suddenly? How will you resynch this?

my wireless keyboard works on my desktop but the mouse wont work on my desk top

Nov 13, 2010 | Logitech Cordless Mouse

1 Answer

Hello, i currently use a IBM desktop with IBM keyboard and mouse but i just bought a microsoft wireless keyboard and mouse which i just installed into my desktop using the installation CD. They are both...

Hi Tony,
It appears that you have an IBM desktop whose BIOS isn't capable of booting off of a USB keyboard and mouse device. Older computers used to require that a PS2 mouse and keyboard be attached before booting, to prevent you from booting a machine without any way of controlling it. You have 3 options:

1. leave the corded mouse and keyboard attached and never use them
2. update the BIOS for your desktop to the newest one in hopes that the updated BIOS will allow for USB mouse and keyboard operation
3. go to a computer store and get a PS2 to USB converter/adapter. They're small and relatively inexpensive. It plugs into the PS2 port, and makes your computer think that there's a PS2 device connected, when it's actually a USB device.

Mar 03, 2010 | Microsoft Wireless Laser Mouse 6000 v2.0

1 Answer

Microsoft wireless optical desktop 1000.....keyboard wont type

then it is the problem of driver so reintall the it
and you can check the batteries for replacement

Sep 11, 2009 | Microsoft Wireless Optical Desktop 1000...

1 Answer

Wireless desktop elite keyboard Model No.1011

you need the usb adaptor that hooks up to the computer then its just a matter of making sure you got batteries you wont need a driver for the keys to work right off the bat but you might need the driver to use the extra shortcuts hp puts on the keyboard.

Apr 25, 2009 | Microsoft Wireless Desktop Elite...

1 Answer

Wireless mouse

f you find the little reset button on the base, or between the buttons, and push it in, using a pencil or something, and hold for a few seconds, you'll find it'll work now.
Otherwise, replace the batteries.

Hope this helps

Chris (ziraffa)

Jan 02, 2009 | Logitech Cordless Desktop EX110

2 Answers

Keyboard not working

To connect the keyboard or mouse to the computer, you must connect the wireless device through the USB port and get it to hold a good connection. You do not have to install any devices to use these products, they automatically work when you plug them in. When it says that the device is recognized, you are ready to use it! If you have a desktop, you can also plug the wireless device to the mouse port. The keyboard and mouse work properly up to 5' away from the connected wireless device. If you can get the wireless device to work properly, you should have no troubles with the product.

Dec 29, 2008 | Innovations kb985w RF Wireless Keyboard

2 Answers

Computer not recognizing Keyboard, only Mouse

I'm having the same problem. Mouse works great but the keyboard doesn't. I've uninstalled and reinstalled the software at least twice via remote desktop- done a hard reboot on the hardware (it's a Logitec wireless keyboard) - I've even tried installing it on another computer and the keyboard and mouse both work great! I just can't get it to work on my computer. The curious thing is that the side buttons (like sleep work) but it won't Ctrl Alt Del so I can login - what am I doing wrong? Are there settings that need to be changed?

Aug 17, 2007 | Sakar 62150 Keyboard

Not finding what you are looking for?
Computers & Internet Logo

Related Topics:

750 people viewed this question

Ask a Question

Usually answered in minutes!

Top Averatec Computers & Internet Experts

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18334 Answers

Mike McWhinney

Level 3 Expert

537 Answers

Are you an Averatec Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides