Question about Averatec (71-710101-00) (7171010100) Keyboard
I have an all in one averatec desktop and my mouse dropped out, then my keyboard and remote dropped out as well. I tried the connect button on each device and the connect button on the computer but they are not communicating and the device mgr says everything is just fine. Any suggestions before I send it back? It seems as though the radio has stopped communicating with these devices.
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
first check the batteries. then try resyncing the mouse with the receiver. you do this by holding the button on the receiver until a light starts flashing and then press the button on the bottom of the mouse. oh yeh don't forget to check that the power switch on the bottom of the mouse is turned on. make sure that there isn't a power switch on the usb receiver also.
Posted on Mar 01, 2009
If you have got a USB receiver for the wireless keyboard and mouse, then the solution might be with the receiver. Normally we know that to play a USB thumb drive, we simply plug in and play. But some model of Acer computer require us to press the button on the thumb drive to activate it. The model I had (an Aspire model) set the press button same as the blicking light bulb. So (a) turn on computer, (b) plug in thumb drive receiver (c) press button on the drive, (d) press "contact" button on the mouse and keyboard. That works for me.
Posted on Dec 16, 2008
SOURCE: unknown devices
Sometimes this is because a peripheral was hooked up and then removed without finishing the install. You can usually remove the unknowns, then see if anything in your video, sound, or anything changed.
Posted on Feb 19, 2009
I find this keyboard and mouse to be VERY picky about how far away they are and how they are oriented in respect to the pc itself. Mine are very close now but if yours is over a foot or so away that could be the problem. Try moving them closer to the pc/monitor and see what happens.
Posted on Mar 26, 2009
Here are the drivers for that wireless device but they are dated 2003 so I'm not sure they would be an "update" to your existing drivers.
Are you using Windows to configure and connect or a 3rd party client that came with the card? If using a 3rd party client (such as an Atheros wireless utility) you may want to disable/uninstall it and try the Windows wireless client, sometimes this can solve those pesky connection issues.
Post your results or additional info here.
Posted on Apr 01, 2009
Tips for a great answer:
Jun 20, 2011 | Microsoft Wireless Optical Desktop...
Apr 27, 2017 | Averatec Computers & Internet
Mar 24, 2010 | Microsoft Wireless Optical Desktop Comfort...
Mar 11, 2010 | Logitech Wireless Access Duo Optical...
Mar 03, 2010 | Microsoft Wireless Laser Mouse 6000 v2.0
Sep 11, 2009 | Microsoft Wireless Optical Desktop 1000...
Mar 29, 2009 | Averatec D1002UHCE-1 All-In-One Intel...
Jan 29, 2009 | Averatec D1002UHCE-1 All-In-One Intel...
Jan 02, 2009 | Logitech Cordless Desktop EX110
Dec 29, 2008 | Innovations kb985w RF Wireless Keyboard
758 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: