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I can not get my scanner to scan - Xerox WorkCentre M15i Laser Printer

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  • barbara57 Feb 25, 2009

    In my case, the scanner went through the motions of scanning, but the image produced (whether to a file, a fax or a copy) was very pale, mostly illegible in the middle 3/4 of the page with just two vertical areas on the right and left sides that had any image at all. Here's the weird part: after we relocated the machine to a different room, the scanning resumed working properly! There is probably some electrical or mechanical problem that fixed itself in the move, but I'm not confident that it will stay fixed.

  • Rick Kasper May 11, 2010

    Do you mean the lamp will not scan, or that you can not do scan to file? Not sure which you are referencing.

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If the lamp simply will not move then the green latch on the bottom of the scanner is locked and holding the scan head in the locked position.
If it is a scan to network issue or scan to E-mail you need to use a USB or parallell cable and you may have to change the USB port speed, But without knowing which problem you have I am not sure exactly where to head with this problem.
The scanner lock is located on the underside of the scanner. If you look in where you reach to remoce your copies, you will see on the bottom of the scanner a green latch, about 2 inches long and a half an inch wide. Push it in then pull it toward you until you feel it snap locked . Then power the machine off and back on.

Posted on Feb 03, 2009

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How do i scan multiple pages and sav it to my documents. It seems like i am only able to scan and save one page at a time


Hi

If you have a Top feeder on the scanner, you can scan mutiple pages. Change the setting of the scanned file to pdf file (not JPEG) by going to the scanner icon and change the type of file you want to scan. Scan it as PDF FILE and then it will scan multiple pages. Regards

Jun 16, 2011 | Computers & Internet

1 Answer

I could not find the icon for the One Touch Visioneer scanning software for my Xerox Documate 510 so I uninstalled the software and re-installed and now I can't find anything. I am completely unable to...


  • Welcome [ What's in the Box ~ The Xerox DocuMate 510 Scanner ~ What You Need ~ Documentation ]
  • Installation [ Before You Begin ~ Step 1: Assemble the Scanner ~ Step 2: Install the Software ~ Step 3: Connect the Power Supply ~ Step 4: Connect the USB Cable and Turn on the Power ~ Additional Applications Available with Your Scanner ~ View the User Guides ~ Register Your Scanner and Check for Updates ]
  • Scanning [ Loading Documents to Scan ~ Load a Stack of Documents ~ Load a Single Page ~ Scan from the One Touch Button Panel ~ Check the Scan Settings Before Scanning ~ Using the One Touch Panel ~ About the One Touch Button Panel's Names and Icons ~ The Default One Touch Settings for Your Scanner ~ Configuring the One Touch Buttons ~ About the One Touch Properties Window ~ Selecting New Settings for a Button ~ Setting Destination Application Properties ~ Selecting Document and Page Format Options ~ Scanning with Optical Character Recognition (OCR) ~ Renaming a One Touch Button ~ Selecting Options for a Button ~ Creating a New Scan Configuration ~ Editing or Deleting Scan Configurations ~ Configure Before Scan ~ Scan and Burn to a CD ~ Scanning with Event Forwarding ~ Creating an HTML Web Page from Your Scanned Documents ~ Transferring Scanned Documents to Storage ~ Checking the Hardware and Setting the Lamp Power Saving ]
  • Scanning with the TWAIN Interface from PaperPort [ Accessing the TWAIN Interface from PaperPort ~ The Two TWAIN Interface Options ~ Scanning from the TWAIN Basic Interface ~ Scanning from the TWAIN Advanced Interface ~ Adjusting the Image with the Advanced Interface ~ Adjusting the Resolution ~ Adjusting the Brightness and Contrast ~ Adjusting Gamma, Saturation, and Color Hue ~ Adjusting Input Size ~ Creating a New Advanced Interface Profile ~ Display the Device Configuration ~ Setting Up PaperPort to Work with Your Scanner ]
  • Scanning with the WIA Interface [ Fine Tuning Your Scans ]
  • Maintenance [ Clearing Paper Jams ~ Care and Maintenance ~ Cleaning the Scanner Glass ~ Cleaning the Automatic Document Feeder ~ Replacing the ADF Pad Assembly ~ Replacing the Roller Assembly ~ Troubleshooting ~ Error Light Troubleshooting Codes ~ Uninstalling Your Scanner ~ Uninstalling the Scanner and One Touch Software ~ Uninstalling the PaperPort Software ~ To Install Another Driver ~ Xerox DocuMate 510 Scanner Specifications ~ Xerox DocuMate 510 Parts List ]
PLEASE SEE THE COMMENTS ON INSTRUCTIONS TO REINSTALL

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1 Answer

How to scan using an imac


  • Connect a USB or FireWire scanner to the iMac using the scanner cord and the ports on the back of the iMac. Turn the scanner on.

  • Use the CD or DVD that came with the scanner to install any required software drivers. If the manufacturer's instructions indicate the scanner does not require additional drivers, you can skip this step.
  • Put the object you want to scan face-down on the bed of the scanner.
  • Scan the object by pressing the "Scan" button on the scanner. Image Capture will launch automatically and display a low-resolution preview scan.
  • Set up the scan using Image Capture. The settings available will vary depending on the scanner you are using. With most scanners, you can select a specific area of the object to scan, choose a scan profile based on the type of object you are scanning, adjust the color options and set the resolution.
  • Click the "Scan" or "Scan to Folder" button to scan the object. The image will save to the "Pictures" of your home directory if you press "Scan." The image will save to whatever folder you specify if you press "Scan to Folder."
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    1 Answer

    The scanning software could not be found, or your scanner is not connected. please make sure you scanner and your scanning software are properly installed


    the scanning software could not be found, or your scanner is not connected. please make sure you scanner and your scanning software are properly installed

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    My scanner scans black Does not scan document.


    Does the scanning light come on? The light may be burned out. Also Try cleaning the scanning tip.

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    Basically, you can use the scanner in two ways. Please open the scanner cover and place the document or image you want to scan face down.

    1. Press the SCAN button (color button = color scanning, black button = monochrome scanning). then your scanner will scan the document or image in the scanner tray.

    2. Go to the scanner program installed in your computer when you installed the printer. Open it and then click the command button SCAN.

    Note: Make sure that you installed the Scanner software when you installed the printer. Without the software, your scanner will not work. Please reinstall the printer including the scanner software.

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    Can i share scanner across multiple computers?


    Some network scanners have the ability to scan to PC's. I have the Brother MFC-465CN all-in-one ethernet network printer. This scanner lets me press scan and decide which PC to send the scanned image to.

    If it is a USB scanner then I don't think this is possible.

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    This is a known problem with the scanner. Use PixEdit to scan which comes around this problem so the scanning terminates OK after the ADF goes empty.

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    scanners only scan one side printing on the other hand is where you want back to front documents

    flatbed scanners dont do multi there individule scans if you want multi conversions by the all in one scanner printer fax this scans both sides prints both sides together

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