Question about Xerox WorkCentre M15i Laser Printer
If the lamp simply will not move then the green latch on the bottom of the scanner is locked and holding the scan head in the locked position.
If it is a scan to network issue or scan to E-mail you need to use a USB or parallell cable and you may have to change the USB port speed, But without knowing which problem you have I am not sure exactly where to head with this problem.
The scanner lock is located on the underside of the scanner. If you look in where you reach to remoce your copies, you will see on the bottom of the scanner a green latch, about 2 inches long and a half an inch wide. Push it in then pull it toward you until you feel it snap locked . Then power the machine off and back on.
Posted on Feb 03, 2009
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Jun 16, 2011 | Computers & Internet
Jan 25, 2011 | Xerox DocuMate 510 Document Scanner
Connect a USB or FireWire scanner to the iMac using the scanner cord and the ports on the back of the iMac. Turn the scanner on.
Oct 25, 2010 | Computers & Internet
Oct 23, 2010 | Acer Scan to Web 3300U Flatbed Scanner
Jul 17, 2010 | Visioneer RoadWarrior Patriot Handheld...
Feb 06, 2010 | Epson Stylus Multifunction Inkjet Printer/...
Oct 28, 2009 | Nikon COOLSCAN 5000 ED Film Scanner
Nov 22, 2008 | HP ScanJet 6200C Flatbed Scanner
May 10, 2008 | Canon CanoScan LiDE 25 Flatbed Scanner
114 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: