Question about Whirlpool Duet GHW9150P Front Load Washer

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My Whirlpool Duet washer won't dispense the fabric softener. Any advice will be appreciated.

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  • Anonymous Feb 10, 2009

    I'm having the same problem, with fabric softener and bleach. they just sit in the little compartment.

  • ejostling Feb 12, 2009

    I just got mine yesterday and tried to run a bleach cycle through to clean it and the bleach is just sitting there. Help!

  • Anonymous Feb 14, 2009

    Check the actuator arm on the soap dispenser. You need to remove the top of the washer to see this. There are three 7mm screws to remove on the back top of the washer, one on near either end and one in the middle. Remove the top by sliding it back abit and then lifting up from the back, careful! Now on the left side you will see a dial with Roman numerials (I, II, III, V) this has a arm connecting the servo motor to a cam which rotates the position of the dispenser by moving the arm as the machine cycles into wash. If that arm binds up the dispenser will fail. I have this going on as we speak. I am going to see if replacing this arm will fix the problem. Dan

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  • 15,935 Answers

It appears your dispenser solenoid has failed in this instance.

For replacement parts - head on over to PartSelect.com or RepairClinic.com and enter in your full model number for a full parts listing.
I recommend both sites because ...


FixYa has no affiliation with either site - I have been using and recommending them for years - trouble free.

PartSelect has a great schematic database for locating the part on your unit and great "testimonials" for each part that often times includes HOW-TO information.
RepairClinic has pictures of each part they sell and also a great how-to and troubleshooting for basic repairs.


If your unit has never been serviced - there should still be an original service manual enclosed in plastic taped to the inside of the shell.
In the service manual are Error codes, maintenance procedures, and troubleshooting steps you can follow.


Anything too complicated or beyond your scope should be handled by a professional.

If you think you want to tackle the repair - and have gotten stuck on a step - reply to your question and I will be glad to help you out.




Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question

Posted on Sep 30, 2010

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