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Re: line across the page
Make a copy by using the platen mode and ADF.
Send a print from your PC or print out the Counter list from User tools/counter button.
Try printing one colour at a time - Black, Cyan, Yellow or Magenta.
If when printing, there is no line across the pages, so you need to clean the optics mirrors and exposure glass.
If the line appears in both 1 and 2 mentioned above, you have the fuser roller or drum damaged.
If the line appears in all colour prints, check the fuser or transfer belt.
If it happens only with one particular colour, check that drum unit.
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yes you have to catch printer making the line and then as a page is being printed you need to open door to stop paper after green cylinder(drum) as it is entering fuser, then you need to remove paper from printer without pulling through the fuser, if you see the line then rub your finger across line up and down page, if it smears at all then its the cartridge if not then the fuser
Depends if the lines go across the page as if the paper comes out or if they go down the page. If across then poss drum, transfer, or fuser unit, If down the page could be a short on the charge then poss only drum unit.
Hi there it will be either the drum unit for the color streaks you are getting or the fuser unit. Check the drum units for the streaks on them also check the fuser but the clue is when you have the streaks in different places. Most likely to be the drum units. You will need to replace.